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- Tasks: Support Manchester's homeless community with personalised plans and essential services.
- Company: Join Manchester City Council, a disability confident employer committed to diversity.
- Benefits: Generous holiday allowance, pension scheme, discounts, and learning opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Passion for helping others, strong people skills, and flexible availability.
- Other info: Inclusive workplace welcoming applicants from all backgrounds, especially young people.
The predicted salary is between 36000 - 60000 £ per year.
Working Hours: 35 hours per week
Contract Type: Full-Time, Permanent
Additional Payments: 6.7% Flexibility Payment
This rewarding role involves face‑to‑face work with Manchester's homeless community. Longmire is a 12‑bed mixed accommodation that is fully accessible for clients with restricted mobility. You will support clients through regular sessions, identifying support needs around benefits, bank accounts, substance misuse referrals, mental health, budgeting, formal ID acquisition, and personalised support plans, ultimately facilitating their transition to suitable long‑term accommodation. This role offers a 3‑week rota of early, late, and cover shifts, including Saturday or Sunday, with a 6.7% flexibility payment on top of wage.
Key responsibilities:
- Provide empathetic, client‑centred support to address homelessness.
- Assist clients in accessing benefits, bank accounts, drug/alcohol and mental health referrals.
- Create personalised support plans and track progress toward long‑term accommodation.
- Maintain accurate records of client sessions and support actions.
- Collaborate with multidisciplinary teams and community partners.
- Demonstrate flexibility and resilience in a fast‑paced environment.
Qualifications and experience:
- Passion for ending homelessness, strong people skills.
- Experience in social support, case management or related field preferred.
- Reliable DBS clearance (standard or enhanced) required.
- Capacity to work flexible hours, including weekends.
- Knowledge of local services and legislation relating to homelessness.
- Experience with budgeting and financial planning for clients is beneficial.
Benefits offered:
- Generous holiday allowance – up to 26 days plus bank holidays, increasing to 31 days after five years.
- UK local government pension scheme with life cover.
- Enhanced parental and carers leave.
- Discounts on shopping, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs, eye tests.
- Learning & development opportunities, workshops, training plans.
- Inclusive workplace; support for disabled staff, neurodiversity, mental health networks.
- Volunteering leave up to 3 days pro‑rate.
Diversity and inclusion:
Open to applicants of all ages, backgrounds, especially BAME, disabled and young people. Providing interview adjustments and accessible formats upon request.
Pre‑employment checks:
Right to work evidence, references, qualifications proof, DBS check. Possible police vetting, BPSS clearance, driving licence if required.
Equal opportunities and EEO statement:
This role is advertised by Manchester City Council, a disability confident employer. Women, men, LGBTQ+, BAME, disabled people and all people are welcomed.
Accommodation Support Worker employer: Manchester City Council
Contact Detail:
Manchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that focus on homelessness. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your experiences and how they relate to the role. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show your passion for ending homelessness during interviews. Share personal stories or experiences that highlight your commitment. Employers love to see genuine enthusiasm and dedication!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Accommodation Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for ending homelessness shine through. We want to see your genuine interest in supporting the community and how your experiences align with our mission.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how you can bring your unique background to the role of Accommodation Support Worker.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to articulate your thoughts well without unnecessary fluff. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester City Council
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the Accommodation Support Worker role. Understand the challenges faced by the homeless community in Manchester and be ready to discuss how you can provide empathetic, client-centred support.
✨Showcase Your Experience
Prepare examples from your past work or volunteer experiences that demonstrate your strong people skills and ability to manage cases. Highlight any relevant experience in social support or budgeting, as these will be crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and resilience in a fast-paced environment. Think about how you would handle specific situations, such as assisting a client with substance misuse or creating a personalised support plan.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, training opportunities, or how the organisation measures success in supporting clients. It shows your genuine interest in the role and the organisation.
