At a Glance
- Tasks: Support the Academy's operations with planning, coordination, and communication.
- Company: Join Manchester City, a leading football club with a focus on teamwork and growth.
- Benefits: Enjoy 26 days of leave, private healthcare, and a range of exciting perks.
- Other info: Flexible hours and opportunities for personal and professional development.
- Why this job: Be at the heart of the Academy, making a real difference for players and families.
- Qualifications: Experience in sports administration and strong relationship-building skills required.
The predicted salary is between 31500 - 38500 £ per year.
This role sits at the heart of the Academy phase operation, keeping the day-to-day detail organised so players, coaches and families experience clear communication and dependable support. You will help ensure the phase runs smoothly behind the scenes, with high-quality administration, planning and coordination that support operational excellence and excellent service. Your work will cover fixture preparation, travel and accommodation, tournament administration, meeting actions, calendar management and player records on Teamworks. You will also support reporting and presentation materials, helping the phase operations managers turn information into clear, useful updates, while contributing to Academy events and content such as the Men’s First Team Player Appearance Day. Just as importantly, you will build trusted relationships across the Academy, working closely with staff, players and parents in a flexible and responsive way. This is a role for someone who enjoys varied operational work, takes pride in detail, and can adapt to changing priorities while helping the wider Academy achieve its goals.
What You’ll Bring
- Experience in a football academy or high-performance sport environment, with an understanding of the demands of working with young performers
- Understanding of academy football, including relevant guidelines such as the Elite Player Performance Plan
- Experience coordinating operational, logistical or administrative activity for fixtures, travel, events or a similar programme
- Experience using Teamworks or a similar communication and operations platform to manage player and schedule information
- Ability to build trusted working relationships with staff, players and parents and work effectively within a multidisciplinary team
- Ability to work flexibly, including irregular hours and domestic or international travel when required
Why Choose Us
Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work. As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance. Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs. You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.
Phase Operations Executive - Academy in Manchester employer: Manchester City
Manchester City is an exceptional employer, offering a dynamic work environment where teamwork and collaboration are at the forefront. With a strong commitment to employee development, you will have access to growth opportunities and training that enhance your skills in facilities management. The vibrant culture of Manchester, combined with the chance to contribute to a world-class organisation, makes this role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Phase Operations Executive - Academy in Manchester
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Manchester City. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Manchester City. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Phase Operations Executive - Academy in Manchester
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Manchester City aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Manchester City
✨Highlight Your Passion for Sports
When chatting with Manchester City, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
