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- Tasks: Support and install IT services for exciting events, ensuring everything runs smoothly.
- Company: Join a vibrant team at Manchester Central, a hub for events and innovation.
- Benefits: Gain hands-on training, develop your skills, and enjoy a dynamic work environment.
- Why this job: Be part of thrilling events and make a real difference with your tech skills.
- Qualifications: Customer-focused, adaptable, and familiar with IT terminology.
- Other info: Flexible working hours and opportunities for career growth in the tech industry.
The predicted salary is between 24000 - 36000 £ per year.
Reporting directly to the Head of IT, this role is working on a full time, permanent basis. The successful candidate will be provided with the training necessary to gain knowledge, skills and confidence in event-based technology services. The role will work towards the delivery of the following main areas of responsibility:
- Installing and supporting the Events IT function including Wi‑Fi, Internet and Telephony services provided by Manchester Central to all Organisers, Exhibitors and Visitors.
- Managing the Events IT mailbox and responding to all exhibitor and customer queries with a high standard of service and technical expertise.
- Ensuring timely and thorough testing and routine maintenance and upgrade of Events IT infrastructure and systems to ensure certainty of delivery throughout events.
- Daily checks on the buildings IT systems including visual checks of Digital Signage so that they work at optimum efficiency as well as monitor FOH areas from an IT point of view.
The ideal candidate will have:
- A customer centred approach to delivery.
- The ability to work flexibly as per business requirements.
You must:
- Be familiar with technical terminology used in IT.
- Be proactive, adaptable and able to work calmly under pressure.
- Be organised and have the ability to prioritise when needed.
- Be committed to delivering a reliable, high‑quality customer experience.
Trainee Events IT Technician in Manchester employer: Manchester Central
Contact Detail:
Manchester Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Events IT Technician in Manchester
✨Tip Number 1
Network like a pro! Attend events and meet-ups related to IT and events management. Chat with people in the industry, share your passion for tech, and don’t be shy about mentioning your interest in the Trainee Events IT Technician role.
✨Tip Number 2
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your technical know-how and customer service skills to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and customer service. Think about how you can showcase your proactive approach and ability to work under pressure – these are key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Events IT Technician in Manchester
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology! Mention any relevant experiences or projects that showcase your interest in IT, especially in event-based tech. We love candidates who are genuinely excited about what they do!
Tailor Your Application: Make sure to customise your application to fit the Trainee Events IT Technician role. Highlight your customer service skills and any technical knowledge you have. We want to see how you can contribute to our team and enhance the experience for our clients!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Manchester Central
✨Know Your Tech Inside Out
Make sure you brush up on the technical terminology used in IT. Familiarise yourself with common event-based technology services like Wi-Fi, Internet, and Telephony systems. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role requires a customer-centred approach, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled queries or issues, especially under pressure, to demonstrate your ability to maintain high standards.
✨Be Proactive and Adaptable
Prepare to discuss situations where you had to adapt quickly to changing circumstances. Employers love candidates who can think on their feet, so share specific examples that highlight your proactive nature and ability to work calmly under pressure.
✨Organise Your Thoughts
Before the interview, jot down key points you want to cover regarding your skills and experiences. Being organised will help you articulate your thoughts clearly and prioritise what’s most important to share, making a great impression on the interviewer.
