Reporting directly to the Hospitality and Event Manager, this role is working on a full time, permanent basis.
We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity - even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.
Your duties and responsibilities will include but are not limited to:
- Managing the day-to-day operation of the café, ensuring exceptional customer service, food quality and operational efficiency.
- Leading, motivating and developing the café team through effective supervision, training and scheduling.
- Managing stock control, ordering, cash handling, POS systems and reporting on sales and operational performance.
- Maintaining high standards of hygiene, food safety and health and safety compliance, while supporting promotional activity and events to drive revenue.
The ideal candidate will have:
- Previous experience in a café, restaurant or hospitality management role.
- Strong leadership and team management skills, with the ability to motivate and develop others.
- Excellent communication, customer service and problem-solving abilities.
- Experience of stock control, financial management and using café management or POS systems.
You must:
- Hold a Food Safety Level 2 qualification and have a good understanding of HACCP principles.
- Be passionate about delivering outstanding customer experiences and maintaining high standards.
- Be able to work effectively in a fast-paced environment and make confident decisions under pressure.
- Be flexible to work a range of shifts, including weekends, bank holidays and evenings during peak periods.
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Assistant Manager - Café in Manchester employer: Manchester Central
At Manchester Central, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With a focus on employee growth and development, we offer comprehensive training programs and opportunities for advancement within the hospitality sector. Our commitment to maintaining high standards of guest experience ensures that you will be part of a dynamic environment where your contributions are recognised and rewarded.
