At a Glance
- Tasks: Manage daily café operations and lead a dynamic team to deliver exceptional service.
- Company: Join a vibrant café committed to diversity and inclusivity.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Be part of a fast-paced environment where your leadership can shine.
- Qualifications: Experience in hospitality management and strong team leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Reporting directly to the Hospitality and Event Manager, this role is working on a full time, permanent basis. We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity - even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.
Your duties and responsibilities will include but are not limited to:
- Managing the day-to-day operation of the café, ensuring exceptional customer service, food quality and operational efficiency.
- Leading, motivating and developing the café team through effective supervision, training and scheduling.
- Managing stock control, ordering, cash handling, POS systems and reporting on sales and operational performance.
- Maintaining high standards of hygiene, food safety and health and safety compliance, while supporting promotional activity and events to drive revenue.
The ideal candidate will have:
- Previous experience in a café, restaurant or hospitality management role.
- Strong leadership and team management skills, with the ability to motivate and develop others.
- Excellent communication, customer service and problem-solving abilities.
- Experience of stock control, financial management and using café management or POS systems.
You must:
- Hold a Food Safety Level 2 qualification and have a good understanding of HACCP principles.
- Be passionate about delivering outstanding customer experiences and maintaining high standards.
- Be able to work effectively in a fast-paced environment and make confident decisions under pressure.
- Be flexible to work a range of shifts, including weekends, bank holidays and evenings during peak periods.
Assistant Manager - Café in Manchester employer: Manchester Central
As an Assistant Manager at our café, you will be part of a vibrant and inclusive team dedicated to delivering exceptional customer experiences in a dynamic environment. We offer comprehensive training and development opportunities to help you grow your career in hospitality, alongside competitive benefits and a supportive work culture that values diversity and innovation. Located in a bustling area, our café is not just a workplace but a community hub where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Manchester Central. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Manchester Central
Don't be shy about reaching out to Manchester Central directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Café in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Manchester Central and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Manchester Central
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
