Development Operations Manager in Manchester

We are looking for an enthusiastic and motivated ‘self‑starter’ to join our team. This is a crucial role in income growth for the organisation, responsible for prospect research and structured pipeline management for our fundraisers; managing the Orchestra’s supporter database, Beacon, and the data it holds; gift processing and stewardship; and information management.

If this role is for you, you will be a driven, highly organised and efficient individual with a meticulous approach to data management, ensuring data quality and accuracy to help Manchester Camerata achieve its goals. You don’t have to have a classical music background for this position. We just want someone who is passionate about the impact of music and how it can transform lives.

• You'll create streamlined research processes to build tailored prospect pools for fundraisers, producing brief research profiles, gift capacity and propensity assessments, and network maps.
• You will coordinate deeper prospect research and mapping with an external consultancy company if required.
• You'll work closely with fundraisers to manage their prospect pipelines and suggest engagement strategies to progress gift acquisition.
• You'll conduct due diligence in compliance with our internal Due Diligence Policy and external regulations.

• Following the establishment of a brand new CRM system, Beacon, in 2024, you will ensure data is stored in a structured way, is appropriate and accurate, and is effectively utilised to drive performance and support the development and delivery of the orchestra’s strategic objectives.
• You will be responsible for supporting colleagues’ effective use of the system with your data and database knowledge and expertise.
• You will undertake data interrogation and analysis to support and maximise the work of the fundraising team.
• You will support the preparation of funding applications and reports to donors and funders with reliable data that demonstrates the orchestra’s impact.
• You will hold responsibility for the data flow between systems (for example, our finance system, Xero and our new CRM).
• You will manage regular processes including the effective import and export of data from our systems.
• To ensure data integrity, you’ll undertake data development, enrichment and cleaning projects, and find ways to improve system usage to ensure the highest quality data is available.
• You'll ensure the organisation adheres to GDPR and privacy regulations and keep abreast of changes to regulations.
• You’ll champion the effective use of data insight to support a data-driven approach.

• You will be responsible for robust and accurate philanthropic income processing for transactions made by supporters.
• You’ll support fundraising colleagues/our CEO to ensure donors are thanked promptly and appropriately.
• You’ll ensure Gift Aid and other regulatory requirements are met for all transactions.

• You will maintain up-to-date knowledge of system/market developments to support the identification of opportunities that will improve controls, efficiency and automation.
• You will carry out other such duties as may be required from time-to-time by the CEO, Head of Funding Partnerships, Head of Philanthropy or Head of Communications and Marketing.