At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join a professional team within the Courts & Tribunals Service.
- Benefits: Guaranteed hours, overtime opportunities, funded training, and access to discounts.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA Licence, strong communication skills, and a detail-focused approach.
The predicted salary is between 24000 - 28000 £ per year.
As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a site-based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.
Days of Working: Monday to Friday on a 3 week rota.
- Week 1: 08.00-16.00
- Week 2: 09.00-17.00
- Week 3: 09.30-18.30
With the opportunity for overtime at weekends when we receive AD-HOC requests from contractors.
Key responsibilities:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to the building, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x-ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Monitor public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Ideal candidate criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Benefits:
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
Equal opportunity: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Workington employer: Manchester Arndale
As a Court & Tribunal Security Officer, you will join a dedicated team committed to ensuring safety and security within the court environment. Our organisation values professionalism and customer service, offering guaranteed fixed hours, opportunities for overtime, and funded training to support your career growth. With a focus on inclusivity and a supportive work culture, we provide a rewarding workplace where every employee can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Workington
✨Tip Number 1
Network like a pro! Reach out to current or former Court & Tribunal Security Officers on LinkedIn or at local events. They can give you insider tips and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your security knowledge and customer service skills. Think of examples from your past experiences that showcase how you’ve handled challenging situations.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with hiring managers, express your passion for maintaining safety and providing excellent service in a court environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Court & Tribunal Security Officer in Workington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in security and customer service. We want to see how your skills align with the role of a Court & Tribunal Security Officer!
Showcase Your Communication Skills:Since strong communication is key in this role, use your application to demonstrate how you've effectively interacted with others in past positions. We love seeing examples of professionalism and respect in your writing!
Highlight Relevant Experience:If you have experience with security systems or working in public sector environments, make sure to mention it! We’re looking for candidates who understand the importance of safety and compliance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the key security procedures relevant to a Court & Tribunal Security Officer. Understand access control, incident response, and the operation of security equipment like CCTV and metal detectors. This knowledge will show your commitment to maintaining a safe environment.
✨Showcase Your Customer Service Skills
As this role involves interacting with court users, be prepared to demonstrate your strong communication and customer service skills. Think of examples where you've provided excellent service or resolved conflicts, as these will highlight your ability to remain professional and calm under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as responding to an alarm or managing a difficult visitor. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to follow procedures.
✨Dress Professionally and Be Punctual
First impressions matter! Dress in smart, professional attire that reflects the seriousness of the role. Also, plan to arrive early for your interview to show your reliability and respect for the interviewer's time.
