At a Glance
- Tasks: Manage cleaning operations at OVO Wembley Arena, ensuring high standards and compliance.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, digital learning resources, retail perks, and flexible pay options.
- Other info: Flexible working hours in a vibrant event arena setting with great career growth opportunities.
- Why this job: Be part of an award-winning team making a real impact in a dynamic environment.
- Qualifications: Experience in operational management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award‑Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025.
- Digital Learning: OCS Academy offers digital courses and resources to build skills and grow your career.
- Retail Perks: with the Hapi app you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK & Ireland, empowering colleagues with further development and qualifications.
- Flexible Pay: access a portion of earned wages before payday with our Wagestream App (Contract Specific).
About the Role
Location: OVO Wembley Arena. The role will manage the cleaning operation of this major contract, ensuring high quality and professional services are delivered within budget and in compliance with Health and Safety legislation, contract specification and Company policies. You’ll also manage the recruitment, induction and training of employees, including high volumes of casual workers, to meet stringent service delivery levels for each client. You will also develop an excellent relationship with client representatives, communicating effectively at all times, responding to any issues raised and ensuring non‑conformances are addressed within agreed timescales. You will maintain effective control of the operation through a number of reporting and monitoring tools.
Additional Responsibilities
- Coordinate all activities in respect of OVO Wembley Arena.
- Provide monthly cleaning reports showing status of operations and highlighting key points, issues and areas of risk or concern.
- Communicate regularly with colleagues through formal and informal channels on safety matters to ensure a free flow of ideas and that morale remains high.
- Procure products and services in connection with budgets to meet the contract and clients’ needs and expectations.
- Recruit, induct and train employees, including high volumes of casual workers.
- Ensure that all scheduling is completed in line with operational needs and client requirements.
Key Hiring Criteria
- Strong and professional operational management experience within a facilities management environment.
- Experience as a cleaning or contract manager for a busy site and venue.
- Self‑starter. Willing & enthusiastic. Energetic. Able to work on own. Good time management. Strong communication skills.
- This role works solely in an event arena environment and therefore will require flexibility in working times.
Equal Opportunities
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Wembley employer: Manchester Arndale
OCS UK & Ireland is an award-winning employer that prioritises the well-being and professional growth of its employees, offering extensive digital learning opportunities through the OCS Academy and flexible pay options via the Wagestream App. With a strong commitment to its TRUE values of Trust, Respect, Unity, and Empowerment, OCS fosters a supportive work culture where colleagues are encouraged to develop their skills and advance their careers, all while working in a dynamic environment at the iconic OVO Wembley Arena.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Wembley
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about openings at OCS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching OCS and their TRUE values. Show us how you embody Trust, Respect, Unity, and Empowerment in your work. Tailor your examples to highlight your operational management experience and how you’ve tackled challenges in the past.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience as a cleaning manager. Focus on your communication skills and how you manage teams effectively, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the OCS team and contributing to our mission of making people and places the best they can be.
We think you need these skills to ace Cleaning Manager in Wembley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cleaning Manager role. Highlight your operational management experience and any relevant skills that match the job description. We want to see how your background aligns with our TRUE values!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for OCS and how you can contribute to our mission. Keep it engaging and personal, showing us your enthusiasm for the role.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Before the interview, make sure you understand OCS's mission and TRUE values. Familiarise yourself with their services, especially in cleaning management. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your operational management experience in detail. Prepare specific examples of how you've successfully managed cleaning operations or similar environments, focusing on your ability to meet client expectations and maintain high standards.
✨Communication is Key
Since this role involves liaising with clients and managing teams, practice articulating your communication style. Think of examples where you've effectively resolved issues or improved team morale through clear communication.
✨Flexibility and Enthusiasm
Highlight your willingness to adapt to the dynamic environment of an event arena. Share instances where you've demonstrated energy and enthusiasm in your previous roles, as these traits are crucial for success in this position.
