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For Companies At a Glance
- Tasks: Craft and serve high-quality coffee while delivering exceptional customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a vibrant culture.
- Benefits: Opportunities for professional development and career progression in a supportive environment.
- Why this job: Be part of a team that values trust, respect, unity, and empowerment.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Flexible shift patterns and a chance to work in a dynamic team.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: Monday to Thursday 06:30 – 15:00 or 08:00 – 16:30
We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.
Main Duties & Responsibilities:
- Craft and serve a variety of high‑quality coffee drinks, including espresso‑based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation.
- Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude.
- Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times.
- Handle cash and operate the point‑of‑sale system efficiently, processing transactions accurately and promptly.
- Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well‑stocked.
- Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed.
- Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers.
- Assist the catering team during busy periods, helping with food preparation and service.
- Follow company policies and procedures, including hygiene, safety, and security protocols.
- Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere.
About You:
- Must have the right to work in the UK.
- Excellent communication skills and attention to detail.
- Ability to work to deadlines and prioritise tasks.
- Strong interpersonal skills and the ability to work collaboratively with different departments.
- Friendly and professional demeanour when interacting with guests and clients.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Barista in Welwyn Garden City employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Welwyn Garden City
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your coffee skills! If you're applying for a Barista role, make sure you can talk confidently about different coffee drinks and even demonstrate your brewing techniques if given the chance.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Barista in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee! Share any experiences you've had with crafting drinks or serving customers. This will help us see your enthusiasm for the Barista role.
Highlight Your Customer Service Skills: We value excellent customer service, so make sure to mention any relevant experience. Talk about how you've gone above and beyond for customers in the past – it’ll show us you’re a great fit for our team!
Keep It Professional Yet Friendly: Your application should reflect the friendly and professional demeanour we’re looking for. Use a warm tone but keep it polished. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts while you’re there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Coffee
Familiarise yourself with different coffee types and brewing methods. Be ready to discuss your favourite drinks and why you love them. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the company's mission to deliver outstanding service.
✨Practice Your Communication
Since communication is key in this role, practice speaking clearly and confidently. You might even want to role-play common customer interactions to demonstrate your friendly and professional demeanour during the interview.
✨Emphasise Teamwork
Be ready to talk about your experience working in teams. Highlight how you support colleagues and contribute to a positive atmosphere, as this is crucial for maintaining a collaborative environment in the catering team.