Maintenance Technician in Watford

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role: Working in our Technical Services mobile team on a Major Retail contract with opportunities to support other Commercial and Residential contracts in our continually expanding division.

Key Responsibilities:

• Ensure all delegated Reactive Works orders and PPMs are completed within the contract‑defined time SLAs & KPIs.
• Provide a significant contribution to overall efficiency, effectiveness and contract profitability.
• Support with the implementation of an integrated approach for the delivery of all contracted services ensuring that all works are delivered safely on time, within budget and to the required quality standards.
• On call cover on average 1 in 8 weeks.
• Plan, inspect and carry out repairs or preventative maintenance as required and respond to breakdowns in a timely fashion.
• Duties to include building fabric repairs, small plumbing, joinery.
• Assist the maintenance team as required with any other facilities work.
• Provide quotations for any works recommended.
• Take responsibility for ensuring that a safe system of work is followed prior to the commencement of the work activity.
• Ensure that work activities are properly carried out.
• Ensure that sites are kept to the highest standards, to ensure all works are completed, to provide general handyman services including L8.
• Liaise with subcontractors, cleaners and security to ensure the facilities management of site is carried out effectively.
• Provide a callout response for the client as detailed on the callout rota, on average 1 in 4 weeks.

Essential Hiring Criteria:

• Time‑served Fabric engineer with a maintenance background.
• Experienced skills in Carpentry, Painting & Decorating, Door Hanging, Carpet/Lino repairs, Glazing Repairs, Masonry Repairs, Locksmiths, Tiling, and ceiling grids/tiles.
• L8 ACOP.
• Sound knowledge of understanding and developing safety documentation to ensure site safety procedures are always followed.
• Legionella Awareness.
• CSCS Skills card or equivalent qualification.
• First Aid.
• Must have a current, valid driving licence.
• IT Literate – Basic understanding of Excel & Microsoft products.

Benefits:

• Overtime available.
• All travel paid with a deduction of 30 mins each way.
• Company tools and van provided.
• Uniform and PPE provided.
• Tablet and phone provided.
• Training and upskilling available.
• HAPI App discounts and vouchers.
• Refer a friend scheme with up to £500 of rewards!
• Join our Cycle to Work scheme.
• Access to “CHROMA”, our internal colleague‑led diversity and inclusion community – join a committee or take part in our events.
• Access to internal Mental Health First Aiders.
• Immediate access to “Opportunity”, our internal Learning and Development platform.
• Career progression within a growing company.
• Access to “WageStream” – giving you the ability to track your wages in real time and access 30% of your earned pay instantly.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.