At a Glance
- Tasks: Ensure safety and security in a court environment while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Fixed hours, overtime potential, funded training, and access to discounts and wellbeing resources.
- Other info: Open to female applicants only; flexible shifts required.
- Why this job: Make a real difference in the community while working in a supportive team.
- Qualifications: Must hold a valid SIA licence and have strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: This position will be based at Warrington Combined Court, working Monday – Friday. Main shift will be 0900-1700 Mon to Fri but flexibility is required to cover other shifts amongst the 5 officer team, court overruns and also 1 weekend in 3 remand court which is mandatory on a Saturday 0800-1400 which is covered by the team.
This position is open to female SIA licence holders only due to operational needs. As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a site‑based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.
Responsibilities
- Provide professional, welcoming and customer‑focused service to all court users
- Control access to the building, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Monitor public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Qualifications
- Right to work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Benefits
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
Equal Opportunity
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Female Court & Tribunal Security Officer in Warrington employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work environment for Female Court & Tribunal Security Officers at Warrington Combined Court. With guaranteed fixed hours, opportunities for overtime, and funded training leading to recognised qualifications, employees can thrive both personally and professionally. The company's commitment to its TRUE values – Trust, Respect, Unity, and Empowerment – ensures that all team members are valued and encouraged to contribute to a safe and welcoming atmosphere for all court users.
StudySmarter Expert Advice🤫
We think this is how you could land Female Court & Tribunal Security Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you've had to stay calm under pressure or provide excellent customer service – these are key in this job!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and approachable when you go for your interview – it shows you take the role seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Female Court & Tribunal Security Officer in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the perfect fit!
Showcase Your Skills:Don’t forget to emphasise your strong communication skills and ability to handle challenging situations. We want to see how you can maintain professionalism while providing a welcoming environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with access control procedures, security equipment like CCTV and x-ray machines, and how to handle incidents. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your customer service experience. Think of examples where you've provided a welcoming and professional service, especially in challenging situations. This will demonstrate your ability to maintain a calm and respectful environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to various security incidents or emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showing how you can effectively manage real-life situations.
✨Emphasise Teamwork and Communication
Highlight your ability to work as part of a team and communicate effectively. Discuss any previous experiences where collaboration was key to success. This is crucial in a court environment where you'll need to coordinate with colleagues and other services to ensure safety and security.
