Mobile Court & Tribunal Security Officer in Telford

Mobile Court & Tribunal Security Officer in Telford

Telford Full-Time No working from home possible
Manchester Arndale

At a Glance

  • Tasks: Ensure safety and security across court sites while providing excellent customer service.
  • Company: Join OCS, a leading facilities management company with a strong team culture.
  • Benefits: Guaranteed 40 hours, competitive pay, travel support, and funded training opportunities.
  • Other info: Flexible working across multiple sites with opportunities for overtime.
  • Why this job: Make a real difference in your community while developing your skills and career.
  • Qualifications: SIA Licence, strong communication skills, and a professional approach required.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values are Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

  • Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
  • Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
  • Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
  • Professional Growth: 600+ live learners across UK & I — Empowering colleagues with further development and qualifications.
  • Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

This is a mobile, multi-site role requiring flexibility to support operational needs around Telford, Shrewsbury and Cannock. Shift patterns will vary depending on site requirements.

As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner.

You will work across a defined area, collaborating with colleagues and the wider court service to deliver a high standard of security and customer service. You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.

Responsibilities

  • Flexibility to support multiple sites within a defined area
  • Provide a professional, welcoming and customer-focused service to all court users
  • Control access to buildings, ensuring security procedures are followed at all times
  • Operate security equipment including CCTV, x-ray machines and handheld metal detectors
  • Conduct searches in line with site procedures
  • Patrol public and restricted areas, maintaining regular communication with control points
  • Respond promptly and effectively to alarms, incidents and security concerns
  • Accurately record and report all incidents and activities
  • Support safe and secure movement of people within the building
  • Maintain high standards of professionalism and compliance at all times

The ideal candidate should meet the following criteria:

  • Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
  • A valid SIA Licence and relevant security experience
  • Full UK driving licence and use of own vehicle
  • Strong communication and customer service skills
  • A professional, reliable and detail-focused approach
  • Ability to work across multiple locations and adapt to changing priorities
  • Good understanding of security procedures and health & safety practices
  • Ability to remain calm and respond effectively in challenging situations

Desirable:

  • Experience working within public sector or regulated environments
  • Experience using security systems such as CCTV and screening equipment

Additional Benefits

  • Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
  • £1 per hour Attendance Allowance (subject to criteria)
  • Travel and mileage support, with expenses reimbursed
  • Funded training, development opportunities and a clear pathway to recognised qualifications
  • Work as part of a professional and supportive team within the Courts & Tribunals Service

Location-specific details apply

How to Apply

If you are interested in joining a business that encourages professional development and career progression, please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce to deliver our goals.

Manchester Arndale

Contact Details:

Manchester Arndale Recruitment Team

We think you need these skills to ace Mobile Court & Tribunal Security Officer in Telford

Access Control
CCTV Operation
X-ray Machine Operation
Handheld Metal Detector Operation
Incident Response
Communication Skills
Customer Service Skills