At a Glance
- Tasks: Ensure safety and security in court buildings while providing a welcoming service.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Enjoy flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: Must have SIA Licence, strong communication skills, and a professional approach.
The predicted salary is between 24000 - 30000 £ per year.
About OCS UK & Ireland: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi‑site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours. Earliest start 7:30 am, latest finish 5:30 pm.
Key Responsibilities:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, X‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Ideal Candidate:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Taunton employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of its employees. As a Casual Court & Tribunal Security Officer, you will benefit from flexible working patterns, funded training opportunities, and access to resources that promote both personal and professional development, all while contributing to a safe and welcoming environment in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Taunton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle access control or respond to incidents. We want you to show off your calm and professional side!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Wear smart attire that reflects professionalism and respect for the environment you'll be working in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS team!
We think you need these skills to ace Casual Court & Tribunal Security Officer in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Casual Court & Tribunal Security Officer role. Highlight any relevant security experience and customer service skills, as these are key to what we’re looking for.
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our TRUE values of Trust, Respect, Unity, and Empowerment. Keep it professional but let your personality show!
Be Clear and Concise:When filling out your application, make sure to be clear and concise. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily see your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there, which can help you tailor your application even further.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the key security procedures relevant to court and tribunal environments. Be prepared to discuss how you would handle specific situations, such as access control or responding to incidents, demonstrating your understanding of health and safety practices.
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, you'll need to provide a welcoming service. Think of examples from your past experiences where you successfully managed customer interactions, especially in challenging situations, and be ready to share these during the interview.
✨Demonstrate Flexibility and Reliability
Since this role involves working across multiple sites and varying shift patterns, highlight your ability to adapt to changing circumstances. Share instances where you've shown reliability and flexibility in previous roles, emphasising your commitment to supporting operational needs.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture at OCS. This shows your genuine interest in the position and helps you assess if it's the right fit for you, aligning with their TRUE values of Trust, Respect, Unity, and Empowerment.
