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- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x‑ray machines, together with other security checks such as using hand‑held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand‑held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance‑related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Sutton Coldfield employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to current or former OCS employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Court & Tribunal Security Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone, as this is key for the role at OCS.
✨Tip Number 3
Show your passion for safety and security! During your interview, share why you’re excited about ensuring the safety of court users and how you can contribute to OCS's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Court & Tribunal Security Officer in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. Use examples from your past experiences that demonstrate how you've gone above and beyond to help others.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Court & Tribunal Security Officer role. We want to see how you fit into our mission and values.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into ensuring safety and security. This will help you demonstrate your passion for the position.
✨Showcase Your Skills
Highlight your relevant experience, especially in security and customer service. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service in the past. This will show that you have the skills OCS is looking for.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and respond thoughtfully, showing that you can communicate well under pressure.
✨Embrace the Values
OCS values Trust, Respect, Unity, and Empowerment. Think about how these values resonate with you and be prepared to discuss how you embody them in your work. This will demonstrate that you align with the company culture and are a good fit for their team.