At a Glance
- Tasks: Respond to alarms, conduct site inspections, and ensure client safety across multiple locations.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks through our Hapi app.
- Other info: Flexible shifts with opportunities for professional growth in a diverse environment.
- Why this job: Be part of an award-winning team that values trust, respect, and empowerment.
- Qualifications: Must have SIA Licence, strong communication skills, and the ability to work independently.
The predicted salary is between 12.6 - 15.4 £ per hour.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.
We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks
With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role
Days of Working
4 on 4 off Dayshifts, Nightshifts and Weekends
We are currently seeking a reliable and professional Mobile Response Officer to join our team.
This dynamic role involves attending alarm activations, conducting site inspections, carrying out mobile patrols, and responding to emergencies to ensure the safety and security of our clients' premises.
The successful candidate will work independently across multiple locations, acting as a visible security presence while delivering a responsive and professional service.
This role requires strong decision-making skills, excellent communication, and the ability to remain calm under pressure.
- As part of your role, your key responsibilities will include, but are not limited to:
- Respond promptly to alarm activations and conduct thorough site investigations in accordance with company procedures.
- Perform regular mobile patrols, security checks, and inspections across assigned locations.
- Complete locking and unlocking procedures at client sites, ensuring premises are secured correctly.
- Conduct vacant property inspections to ensure client properties remain secure and compliant with insurance requirements.
- Respond appropriately to incidents, emergencies, and security concerns, taking necessary action and escalating where required.
- Maintain a visible and professional presence to deter unauthorised access, criminal activity, and anti-social behaviour.
- Accurately complete incident reports, patrol records, and all required security documentation.
- Communicate effectively with clients, colleagues, and the Control Room, providing timely updates on incidents and operational matters.
- Ensure compliance with company policies, assignment instructions, and Health & Safety requirements at all times.
- Deliver excellent customer service and maintain positive working relationships with clients and stakeholders.
The ideal candidate should meet the following criteria
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A calid SIA Licence.
- Full UK Driving Licence with a good driving record*
- Strong communication and interpersonal skills.
- Ability to work independently and use initiative.
- Excellent problem-solving and decision-making abilities. Ability to remain calm and professional in challenging situations.
- Flexible approach to working hours, including nights, weekends, and public holidays.
Desirable
- Previous experience within a mobile security, keyholding, or response role.
- Experience undertaking alarm response and property inspections.
- Knowledge of security reporting systems and mobile patrol procedures.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.
We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
#J-18808-Ljbffr
Mobile Response Officer in Stirling employer: Manchester Arndale
At Manchester Arndale, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. Our part-time Evening Cleaner role offers flexible hours, allowing for a great work-life balance while contributing to a safe and welcoming environment for our customers. We are dedicated to employee growth, providing opportunities for training and development within a vibrant retail setting in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Response Officer in Stirling
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Mobile Response Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Manchester Arndale. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Mobile Response Officer candidates.
✨Directly Apply to Manchester Arndale
Don’t forget to apply for the Mobile Response Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Manchester Arndale.
We think you need these skills to ace Mobile Response Officer in Stirling
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Manchester Arndale. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Manchester Arndale.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Manchester Arndale.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Manchester Arndale.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Manchester Arndale.
