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For Companies At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunal systems.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development, and opportunities for qualifications.
- Why this job: Make a real impact on safety while developing your career in a supportive environment.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
- Other info: Diverse and inclusive workplace that values every individual.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Stirling employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Stirling
✨Tip Number 1
Get to know the company! Research OCS and their TRUE values. When you understand what they stand for, you can tailor your conversations to show how you embody those values. This will make you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll be interacting with court users regularly. Role-play scenarios with friends or family to get comfortable with welcoming and guiding people while maintaining a professional demeanor.
✨Tip Number 3
Be ready to showcase your communication skills! During interviews, be clear and concise when discussing your past experiences. Use examples that highlight your ability to handle security issues and work effectively with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS. Don’t miss out on your chance to join a fantastic team!
We think you need these skills to ace Casual Court & Tribunal Security Officer in Stirling
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let your enthusiasm for security and customer service shine through. Mention any relevant experiences that highlight your commitment to keeping people safe and providing excellent service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Casual Court & Tribunal Security Officer role. Use keywords from the job description to demonstrate that you understand what OCS is looking for and how you fit the bill.
Highlight Relevant Skills: Don’t forget to showcase your strong people skills and effective communication abilities. These are crucial for the role, so provide examples of how you've used these skills in past positions or situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and you can easily keep track of your application status!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves exceptional customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure safety while maintaining a welcoming environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. For instance, how would you respond to a security incident or manage a situation with an upset court user? Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Dress the Part and Be Professional
Even though it’s a casual role, dressing smartly shows respect for the interview process. Aim for a professional appearance that reflects the seriousness of the security role. Also, be punctual and polite, as first impressions matter!
