At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy flexible working, funded training, and exclusive retail perks through our Hapi app.
- Other info: Be part of a diverse team with clear pathways for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Must have SIA Licence, strong communication skills, and a professional approach.
The predicted salary is between 26400 - 31200 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS
- Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role
Days of Working: This is a mobile, multi-site role, requiring flexibility to support operational needs around Southampton, shift patterns will vary depending on site requirements. As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours.
Key Responsibilities
- Provide a professional, welcoming and customer-focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Mandatory Qualifications
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Full UK driving licence and use of own vehicle
- Strong communication and customer service skills
- A professional, reliable and detail-focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Additional Benefits
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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