At a Glance
- Tasks: Lead security operations for high-profile events, ensuring safety and exceptional customer experiences.
- Company: Join OCS, a top-rated facilities management company with a commitment to innovation and community.
- Benefits: Enjoy competitive pay, digital learning resources, flexible pay options, and exclusive retail perks.
- Other info: Diverse and inclusive workplace with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team delivering memorable events in a fast-paced environment.
- Qualifications: Experience in security management, strong leadership skills, and excellent communication abilities.
The predicted salary is between 45000 - 55000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role:
Senior Security Event Manager – Conventions
Location: Birmingham (ICC, Vox & NEC Campus)
Are you an experienced security leader with a passion for delivering exceptional events? We’re looking for a Senior Security Event Manager to lead our Conventions Security Event Management team, ensuring the safe, secure and seamless delivery of conferences, exhibitions and live events across the ICC, Vox and wider NEC Group venues. This is an exciting opportunity to combine operational leadership, people management and strategic planning in one of the UK’s most diverse events environments.
Reporting to the Senior Security Manager – Conventions, you'll lead and develop a team of Security Event Managers, overseeing the planning and delivery of security operations for a wide range of prestigious events. You'll work closely with clients, event management teams, operational departments and emergency services to ensure every event is delivered safely, professionally and to the highest standard.
Alongside managing your own portfolio of events, you'll drive continuous improvement, support workforce planning and play a key role in developing the future of the security operation. You'll also act as Deputy to the Senior Security Manager when required.
You’ll be responsible for:
- Leading, coaching and developing a team of Security Event Managers
- Planning and delivering security operations for high-profile conventions and events
- Overseeing event planning documentation including forecasts, costings, security risk assessments and operational plans
- Building strong relationships with internal stakeholders, clients and external partners including emergency services
- Driving operational excellence, innovation and continuous improvement
- Supporting recruitment, workforce planning and the development of the casual workforce
- Maintaining high standards of health, safety and compliance
- Ensuring exceptional customer service throughout every event
- Supporting the wider City Infrastructure security operation when required
You’ll be someone who thrives in a fast-paced operational environment and enjoys leading people while delivering exceptional customer experiences.
We’re looking for someone with:
Essential
- Experience managing security operations within events or venues
- Previous people management or leadership experience
- Strong event planning and organisational skills
- Excellent communication and stakeholder management skills
- Experience building strong client relationships
- SIA Door Supervisor Licence
- SIA CCTV Licence
- First Aid at Work qualification
Desirable
- Level 4 Spectator Safety qualification (or willingness to achieve)
- IOSH Managing Safely or NEBOSH qualification (or willingness to achieve)
- Diploma or Certificate in Security Risk Management or a related discipline
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Senior Security Event Manager employer: Manchester Arndale
At Manchester Arndale, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. Our part-time Evening Cleaner role offers flexible hours, allowing for a great work-life balance while contributing to a safe and welcoming environment for our customers. We are dedicated to employee growth, providing opportunities for training and development within a vibrant retail setting in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Security Event Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Senior Security Event Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Manchester Arndale. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Senior Security Event Manager candidates.
✨Directly Apply to Manchester Arndale
Don’t forget to apply for the Senior Security Event Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Manchester Arndale.
We think you need these skills to ace Senior Security Event Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Manchester Arndale. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Manchester Arndale.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Manchester Arndale.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Manchester Arndale.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Manchester Arndale.
