At a Glance
- Tasks: Lead cleaning operations and ensure top-notch service delivery for clients.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy career progression, professional development, and a diverse work environment.
- Other info: Flexible working hours and a supportive culture await you!
- Why this job: Make a real impact by managing teams and enhancing client satisfaction.
- Qualifications: Experience in cleaning supervision or management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
The shift pattern for this role is 5 on 2 off, covering early mornings but the start and finish time will vary on a roster basis and this can be discussed at interview. You will be a champion for OCS & the client, living and breathing the behaviours and being passionate about service expectations. Making critical decisions and delegating on your own will be a large part of being successful in this role, as well as forming strong working relationships with key stakeholders and meeting expectations for your region.
Key responsibilities:
- The implementation and delivery of the client’s cleaning specifications and its services in your location.
- Take ownership for financial overtime and stock control ensuring robust practices are in place for the management and reporting of these processes.
- Ensure all training requirements are in place and that staff are suitably trained to undertake their role and fulfil their responsibilities whilst being a mentor for development.
- You will lead in the Supervision of the client’s contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
- Be proactive in your management approach and have your finger on the pulse of all aspects of the business within your region.
You will need:
- Right to work in the UK
- Experience within a Cleaning Supervisor or Management role is essential
- Knowledge and experience working with health and safety regulations
- Great customer service
- Strong leader and staff manager
- Confident, resilient and hard working
- Ability to be flexible to meet the business requirements
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Senior Cleaning Operations Manager employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where innovation and teamwork thrive. With a strong commitment to professional development and a culture rooted in Trust, Respect, Unity, and Empowerment, employees are encouraged to grow their careers while making a meaningful impact in the communities they serve. The company's inclusive approach ensures that all voices are heard, making it a rewarding place to work for those seeking a fulfilling career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cleaning Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and understanding their TRUE values. Show them how you embody Trust, Respect, Unity, and Empowerment in your work. This will help you stand out as a candidate who truly aligns with their mission.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've successfully managed teams and handled challenges in previous roles. Use specific examples that highlight your ability to make critical decisions and foster strong relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Senior Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Cleaning Operations Manager role. Highlight your relevant experience in cleaning supervision or management, and don’t forget to showcase your leadership skills and customer service expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how you embody OCS's TRUE values. Share specific examples of how you've made a difference in previous roles.
Showcase Your Knowledge:Demonstrate your understanding of health and safety regulations and how they apply to cleaning operations. This will show us that you're not just a great manager but also someone who prioritises safety and compliance.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep you updated on your progress. Plus, you can sign up for job alerts while you’re at it!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Make sure you understand the cleaning specifications and services that OCS provides. Familiarise yourself with their TRUE values - Trust, Respect, Unity, and Empowerment. This will show that you’re not just interested in the role but also aligned with the company’s mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training staff and ensuring they meet health and safety regulations. Be ready to discuss how you can lead and mentor your team effectively.
✨Be Proactive and Flexible
Demonstrate your proactive management style by discussing how you’ve tackled challenges in previous roles. Emphasise your ability to adapt to changing circumstances and how you can keep a finger on the pulse of operations in your region.
✨Build Relationships
Talk about your experience in forming strong working relationships with stakeholders. Prepare to discuss how you would engage with clients and service providers to ensure expectations are met and exceeded. This is key for a role that involves significant interaction with various parties.
