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- Tasks: Provide a friendly front-of-house service while ensuring security for staff and visitors.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Professional development opportunities and a diverse, inclusive work environment.
- Why this job: Be the welcoming face of security and make a real difference in people's experiences.
- Qualifications: SIA Licence required; customer service experience is a plus.
- Other info: Flexible working hours with potential for career progression.
The predicted salary is between 24000 - 36000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: Days of working: Friday 08:00am-16:30pm. Occasional additional days. We are seeking a professional and approachable Security Receptionist to provide a welcoming front‑of‑house service while ensuring the security of staff, visitors, and contractors. This role combines reception duties with security responsibilities, requiring excellent communication, organisation, and customer service skills.
Key Responsibilities
- Provide a friendly and professional front‑of‑house service to all staff, visitors, and contractors, ensuring accurate sign‑in/out procedures in line with site security requirements.
- Deliver proactive support, including booking taxis, meeting rooms, and providing relevant information as required.
- Assist visitors, staff, and contractors with queries and provide additional support when needed.
- Answer phone calls efficiently and perform administrative duties as required.
- Maintain calm, professional, and clear communication at all times.
Candidate Requirements
- Right to work in the UK.
- Frontline SIA Licence required.
- Experience in administration, reception, or customer service is desirable.
- Proficient in Microsoft Office.
- Excellent customer service and interpersonal skills.
Additional Requirements
All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Receptionist employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. OCS UK & Ireland values Trust, Respect, Unity, and Empowerment, so show us how you embody these values in your interactions. Research their services and think about how your skills as a Security Receptionist can contribute to their mission.
✨Tip Number 2
When you get that interview, be ready to showcase your customer service skills. We want to see how you handle queries and maintain professionalism under pressure. Prepare some examples from your past experiences where you’ve gone above and beyond for customers or colleagues.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows us you’re genuinely interested in the role and the company. Ask about the team dynamics, what a typical day looks like, or how they support professional development. It’s a great way to demonstrate your enthusiasm!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, signing up for job alerts means you’ll be the first to know about new opportunities that fit your skills. Let’s get you on board with OCS UK & Ireland!
We think you need these skills to ace Security Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Security Receptionist role. Highlight your customer service experience and any relevant admin skills, as these are key for us at OCS.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Mention your commitment to our TRUE values and how you can contribute to our mission.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at Manchester Arndale
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Security Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers or handled difficult situations with grace. This will demonstrate your ability to maintain professionalism and calm under pressure.
✨Practice Your Communication Style
Since the role requires clear communication, practice speaking clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on how you can convey information effectively, as this will be crucial when assisting visitors and staff.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with an upset visitor or managing multiple tasks at once. Think through potential scenarios related to security and reception duties, and prepare your responses to highlight your problem-solving skills and ability to stay organised.
