At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a top facilities management company with a commitment to excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and access to exclusive discounts.
- Other info: Be part of a diverse team that values Trust, Respect, Unity, and Empowerment.
- Why this job: Make a real difference in creating clean and welcoming spaces for everyone.
- Qualifications: Experience in cleaning management and strong customer service skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Working Pattern: Monday to Friday - 0600 to 1200, Saturday - 0600 to 1100. We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Responsibilities:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Ideal Candidate:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Benefits:
OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, including our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland – enabling more growth, careers, and opportunities for further development and qualifications. Access a portion of earned wages before payday with the Wagestream App (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts).
Equal Opportunity: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Seaton employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, recognised for its commitment to fostering a supportive and inclusive work environment. With a strong focus on employee development through the OCS Academy and over 600 live apprenticeships, we empower our colleagues to grow their careers while enjoying benefits like exclusive discounts and access to earned wages before payday. Our TRUE values of Trust, Respect, Unity, and Empowerment guide our mission to enhance the lives of our employees and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Seaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with their mission and how you can contribute to making people and places the best they can be.
✨Tip Number 3
Practice common interview questions related to management and customer service. We want to see how you handle challenges, so think of examples from your past that highlight your skills in staffing and training.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Cleaning Manager in Seaton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've demonstrated our TRUE values - Trust, Respect, Unity, and Empowerment in your previous roles.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've successfully managed client relationships or resolved issues in your past positions. We want to see how you can bring that to our team!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in facilities management.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style will demonstrate your fit for the role.
✨Emphasise Customer Service
OCS values excellent customer service, so be prepared to share experiences where you've gone above and beyond for clients or customers. Discuss how you would handle feedback and ensure satisfaction in your cleaning operations.
✨Align with TRUE Values
Understand and embody the TRUE values of Trust, Respect, Unity, and Empowerment. Think of specific instances where you've demonstrated these values in your previous roles. This alignment will resonate well with the interviewers and show you're a cultural fit.
