At a Glance
- Tasks: Be the friendly face of our company, greeting clients and managing reception duties.
- Company: Join OCS UK & Ireland, a leading facilities management company with a vibrant team.
- Benefits: Enjoy professional development, career progression, and a supportive work environment.
- Other info: This is a 12-month fixed term contract with opportunities for growth.
- Why this job: Make a real impact by delivering exceptional customer service in a dynamic setting.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 24000 - 28000 € per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: Days of Working: Monday until Friday 08:00 - 17.00. Please note this is a 12 month fixed term contract. OCS is recruiting a Receptionist to join their team. The successful candidate will be part of a passionate and driven team, delivering exceptional customer service in a busy and professional environment. As part of your role, your key responsibilities will include, but are not limited to:
- Serve as the first point of contact, greeting clients and staff with a focus on delivering an outstanding customer experience.
- Manage reception processes, including issuing visitor and contractor passes and ensuring proper sign-in procedures.
- Handle incoming calls efficiently and assist with customer enquiries.
- Oversee meeting room bookings and support event logistics, including room setup and customer assistance.
- Perform mailroom duties and support building health and safety procedures as required.
The ideal candidate should meet the following criteria:
- Previous experience in a high-profile Reception or Front of House role is essential.
- Proficiency in Microsoft Office applications.
- Strong customer service skills with excellent verbal and written communication.
- Highly organized with attention to detail and professional presentation.
- Must be able to obtain DBS, BPSS, and SC clearances (processed and funded by the business).
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Receptionist in Salisbury employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer that prioritises the growth and well-being of its employees within a dynamic and inclusive work culture. With a strong commitment to professional development and career progression, the company fosters an environment where every team member can thrive while delivering outstanding service. Located in a vibrant setting, OCS offers a supportive atmosphere rooted in its TRUE values of Trust, Respect, Unity, and Empowerment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Salisbury
✨Tip Number 1
First impressions matter! When you walk into an interview, make sure to greet everyone with a smile and a friendly hello. It sets a positive tone and shows you're ready to deliver that outstanding customer experience they’re looking for.
✨Tip Number 2
Be prepared to showcase your organisational skills. Bring a notepad or planner to jot down important details during the interview. This not only helps you stay organised but also demonstrates your attention to detail, which is key for a Receptionist role.
✨Tip Number 3
Practice your communication skills! Since you'll be handling calls and assisting customers, it’s crucial to articulate your thoughts clearly. Try role-playing common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and reinforcing your interest in the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Salisbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a great experience for clients and colleagues alike!
Be Organised and Detail-Oriented:As a Receptionist, being organised is key! Share examples of how you've managed multiple tasks or kept things running smoothly in previous roles. We love a candidate who pays attention to the little things!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at Manchester Arndale
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your previous roles where you went above and beyond for a client or resolved a challenging situation. This will demonstrate your ability to handle the demands of the role.
✨Practice Common Interview Questions
Anticipate questions related to your experience in high-profile reception roles and your proficiency with Microsoft Office. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This reflects your professionalism and respect for the interviewer's time, setting a positive tone right from the start.
