At a Glance
- Tasks: Lead a team to ensure clean and safe environments for our clients.
- Company: Join OCS, a top facilities management company with a strong commitment to values.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Make a real difference in people's workspaces while developing your leadership skills.
- Qualifications: Previous supervisory experience and excellent customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Shift pattern: 6am to 11am, Monday to Friday and 9am to 2pm on Saturday.
At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces. As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.
Key responsibilities:- Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
- Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
- Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
- Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
- Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
- Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
- Planning high level and deep cleaning works as required.
- Responsible for adherence to company policies and procedures.
- You must have Right to Work in the UK.
- Previous supervisor experience preferably in a cleaning environment.
- Good IT skills in use of systems and MS Office.
- Desire to lead a team and oversee tasks.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
- Good attention to detail is required.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Supervisor in Oxford employer: Manchester Arndale
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As a Cleaning Supervisor, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to a safe and hygienic environment for our clients. With a commitment to employee well-being and a diverse workforce, OCS provides a rewarding workplace where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with their mission and how you can contribute to a safe and clean environment.
✨Tip Number 3
Practice your communication skills! As a Cleaning Supervisor, you'll need to interact with both your team and clients. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Cleaning Supervisor in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Supervisor role. Highlight any previous supervisory experience in cleaning or similar environments, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment. Keep it concise but impactful!
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency with systems and MS Office in your application. If you have experience with stock management systems, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company while you’re at it!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of cleanliness in creating safe environments.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past, especially in a cleaning or facilities management context. Highlight your experience in coaching and training staff, as well as how you handle performance management and absence issues.
✨Communicate Effectively
Since you'll be interacting with customers and clients regularly, practice articulating your thoughts clearly. Think about how you can demonstrate excellent customer service skills during the interview, perhaps by sharing a relevant experience where you resolved a customer issue.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as conducting cleaning audits or managing stock levels. Prepare some scenarios in advance, detailing your approach and the steps you would take to ensure everything runs smoothly.
