At a Glance
- Tasks: Lead operations to ensure projects are delivered safely, on time, and within budget.
- Company: Join OCS, a top facilities management company with a strong commitment to its people.
- Benefits: Enjoy competitive pay, digital learning, retail perks, and flexible pay options.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Senior management experience in facilities management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK and I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role
Days of Working: Monday to Friday
Responsibilities
- Ensuring that all works are delivered safely on time, within budget and to the required quality standards.
- Responsible for all operational service delivery including risk and compliance in the region through contract delivery teams.
- Own the customer relationship, promoting a one-team approach and issue resolution.
- Carry out technical inspections and building workarounds and proactively identify tasks.
- Oversee incidents & failure management.
What are we looking for?
- Applicants must have the right to work in the UK.
- Senior Management experience in the facilities management area, managing hard and soft services and project works including managing an operational site-based or mobile team.
- Hold a valid CSCS card and have relevant H&S qualifications for the position (IOSH, NEBOSH, SMSTS).
- Excellent communication skills including presentation and written report writing.
- Good PC skills, including advanced Excel.
- Ability to complete full Disclosure and Government baseline clearance (mandatory requirement to work on contract).
- CTC clearance to Level NPPV2 REQUIRED, need to also add in there is potential this role could go over to 24/7 shift to support the rota.
Equal Opportunity Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Operations Manager employer: Manchester Arndale
OCS UK & Ireland is an award-winning employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture rooted in Trust, Respect, Unity, and Empowerment. With access to the OCS Academy for skill development, flexible pay options through Wagestream, and exclusive retail perks via the Hapi app, employees are equipped to thrive in their roles. Located in a dynamic environment, the Operations Manager position provides opportunities to lead impactful projects while fostering strong customer relationships and ensuring high-quality service delivery.
