Contract Supervisor in Norwich

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values — Trust, Respect, Unity, and Empowerment.

About The Role

Working Days: Monday - Friday 08:00 - 17:00

Key Responsibilities

• Ensure all compliance planned visits are undertaken in accordance with compliance schedule, and all maintenance is carried out in line with statutory and mandatory requirements.
• Raise remedial works and advise on corrective measures as needed in order to maintain compliance and minimise risk on the estate.
• Ensure all estate asset information is kept up to state in CAFM system, and that robust change control procedures are implemented.
• Support the Account Director and Contract Managers in preventing KPI breaches in related areas and any associated KPI penalty.
• Prevent contract scope creep by monitoring changes in maintenance requirements & asset base and supporting any required commercial baseline.
• Managing allocation of PPMS to subcontractors.
• Carrying out Subcontractor monitoring - making sure subcontractors are working to agreed RAMS and to site specific safety rules as per UEA’s permit office guidelines.
• Managing performance for PPMs delivered and making sure reports are in in a timely manner.
• Planning in any disruptive works with building users and creating schedules for major service visits ie Fume cupboard containment testing, MSC servicing & EICRs.
• Have a good working knowledge of contractor delivered PPM’s.
• Manage remedial works from PPM visits, either adding quotes to tracker for client approval or if within contractual comp limit, arranging purchase orders to be sent to suppliers.
• Supporting other supervisors and engineers on site with day-to-day tasks.
• Attending monthly meetings with subcontractors to go over performance and current ongoing works.
• Attending meetings with the client on request to discuss any ongoing works or updates from themselves.
• Delivering weekly toolbox talks to onsite engineers on a rota.
• Occasional evening/weekend working.

Essential Hiring Criteria

• Proven experience working within building services / facilities management.
• Candidates will ideally be either trade qualified and experienced or qualified.
• Previous appointments as an Authorised Person or Senior Authorised Person for LV, HV, Mechanical High Risk or Confined Spaces are advantageous.
• Understanding of Microsoft Office software packages.
• Experience in a compliance or safety role is desirable.

Personal Attributes

• High attention to detail and methodical in approach.
• Takes pride in the quality of their work and that of their business.
• Enthusiastic about technical compliance and safety.
• Supportive and authoritative in leading teams.
• Commercial awareness and understanding.
• Strong customer focus and sensitivity.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.