Air Conditioning Engineer in Norwich

About The Role

Days of Working

Monday to Friday, (08:00-17:00 with call-out rota 1 in 4 weeks)

Main Purpose

To support the line manager in the delivery of facilities management to an educational building. The successful candidate will be have previous experience within Air Conditioning on commercial/educational buildings and F-Gas qualified, with further HVAC qualifications and/or experience being desirable.

Duties & Responsibilities

• To ensure the safe, satisfactory performance and further development of all contracts and accounts for which he is responsible.
• Take an active role in the management of all quality, environmental and health & safety issues on the site for which he/she is responsible in compliance with company policies and arrange Compliance with contractual requirements.
• Ensure the Planned Preventative and Reactive maintenance are carried out to the correct specification with regards to both frequency and quality.
• Organise and manage the AC maintenance schedule in compliance with current legislation and as detailed in the CAFM system.

Qualifications

• NVQ Level 2 or 3 in Air Conditioning & Refrigeration, or equivalent
• F-Gas certification
• Desirable to have additional HVAC or electrical qualifications
• IPAF and PASMA certification
• Full UK driving license

Skills & Knowledge

• Approachable demeanour and a demonstrable commitment to team working.
• Consistently works to a high standard and looks for ways to improve current working practices and processes to meet the needs of the business.
• High levels of self-motivation, technical inquisitiveness, enthusiasm, and commitment
• A track record of delivering similar roles.
• A commitment to continuing professional development in relation to themselves.
• Diagnose and repair faults in a safe, timely, and effective manner.
• Conduct testing, commissioning, and inspections to ensure system efficiency and compliance.
• Ensure all works are completed in line with health & safety regulations and company policies.
• Maintain accurate records of all maintenance and repairs using company systems.
• Provide excellent customer service and liaise with clients and site staff professionally.
• Support other engineers and trades as required, contributing to team goals.
• Participate in the out-of-hours call-out rota and overtime as required.
• Proven experience in a similar role within facilities management or building services.
• Good knowledge of health and safety regulations.
• Excellent fault-finding and diagnostic skills.
• Experience with Building Management Systems (BMS).
• Ability to work independently and as part of a team

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.