At a Glance
- Tasks: Maintain and enhance security systems for diverse clients, ensuring top-notch service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy professional development, career progression, and a supportive work environment.
- Other info: Diverse and inclusive workplace, welcoming applicants from all backgrounds.
- Why this job: Be part of a team that makes a real difference in security across various sectors.
- Qualifications: 3-5 years in a similar role; training provided for eager learners.
The predicted salary is between 36000 - 60000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: OCS Security is seeking a Security Systems Engineer to maintain and enhance our relationships with esteemed clients in multiple sectors including Public, Private, Construction, Retail and Sports venues. The ideal candidate will primarily focus on the maintenance and servicing of their Intruder Alarm, CCTV and Access Control systems, with some works on Panic / Affray Alarms, Nurse call and EVCS and an element of remedial and small works. The selected candidate must work collaboratively with team members and interact with clients and other trades in a professional and tactful manner, thereby positively representing the Company. This role requires regular site visits, emphasising a customer‑centric approach at all times. The Security Engineer will report directly to the Local Service Manager.
Qualifications:
- A minimum of three - five years' experience in a similar role.
- Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential.
- Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.
- CSCS Card
- ECS Card
- IPAF
- PASMA
- First Aid
- SSSTS
- Manufacturer Training
Key Responsibilities:
- Managing all relevant documentation
- Ensuring customer expectations are consistently met
- Managing workload effectively
- Quality Management
- Achieving company KPIs for attendance in line with client SLAs
- Collaboration and teamwork
- Problem‑solving
- Delivering exceptional customer service
- Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
- Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
- Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
- Observing and following company health and safety protocols to contribute to a safe working environment
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Access Control Systems Service Engineer in Northampton employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where collaboration and professional growth are at the forefront. With a commitment to employee development and a strong emphasis on our TRUE values of Trust, Respect, Unity, and Empowerment, we provide our colleagues with the tools and support needed to excel in their roles. Working as an Access Control Systems Service Engineer, you will be part of a diverse team dedicated to delivering outstanding service across various sectors, all while enjoying the benefits of a supportive and inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Access Control Systems Service Engineer in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland thoroughly. Understand their TRUE values and think about how your experience aligns with their mission. This will help you stand out as someone who genuinely cares about the company’s goals.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves maintaining security systems, be ready to discuss how you've tackled challenges in the past. Use real examples to show off your expertise and customer-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, signing up for job alerts means you’ll be the first to know about new opportunities that fit your skills.
We think you need these skills to ace Access Control Systems Service Engineer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Access Control Systems Service Engineer. Highlight relevant experience, especially with Intruder Alarms, CCTV, and Access Control systems. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you embody our TRUE values - Trust, Respect, Unity, and Empowerment. Let us know what makes you the perfect fit for OCS!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully solved problems in previous roles. We love candidates who can think on their feet and deliver exceptional customer service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you can sign up for job alerts to stay updated on future opportunities with us!
How to prepare for a job interview at Manchester Arndale
✨Know Your Systems
Make sure you brush up on your knowledge of Intruder Alarms, CCTV, and Access Control systems. Familiarise yourself with the specific brands mentioned in the job description, like Dahlmeier and Gallagher. This will show that you're not just a candidate, but someone who understands the technical aspects of the role.
✨Demonstrate Customer-Centricity
Since the role emphasises a customer-centric approach, prepare examples from your past experiences where you went above and beyond for clients. Think about how you can showcase your ability to maintain professional relationships and deliver exceptional service.
✨Teamwork is Key
OCS values collaboration, so be ready to discuss how you've worked effectively within a team. Share specific instances where you contributed to a project or helped resolve a conflict, highlighting your ability to work well with others.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to manage workload effectively. Think of scenarios where you had to troubleshoot a system or meet tight deadlines, and be prepared to explain your thought process and the outcomes.
