At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Flexible hours and a diverse, supportive work environment await you.
- Why this job: Make a real difference in creating clean and welcoming spaces for everyone.
- Qualifications: Experience in management or supervision within cleaning is a plus.
The predicted salary is between 30000 - 40000 € per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: Hours per week: Monday to Saturday, 6am-12pm. We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identifying any training needs on-site, conducting the training where possible and keeping appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Newcastle upon Tyne employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where our TRUE values of Trust, Respect, Unity, and Empowerment guide our operations. As a Cleaning Manager, you will benefit from comprehensive training opportunities, a supportive team culture, and the chance to make a meaningful impact in facilities management. With over 50,000 colleagues, we foster a diverse and inclusive workplace that prioritises employee growth and well-being, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their TRUE values and think about how your experience aligns with their mission. This will show them you're genuinely interested and a great fit!
✨Tip Number 3
Practice your responses to common interview questions, especially around managing teams and handling training needs. We want you to feel confident and ready to showcase your skills when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at OCS.
We think you need these skills to ace Cleaning Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've successfully managed teams or improved cleaning processes in the past.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, include examples of how you've gone above and beyond to meet client needs. This will show us that you understand the importance of service in our industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. Showing that you understand their commitment to quality will impress the interviewers.
✨Demonstrate Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style and how it aligns with their TRUE values will set you apart.
✨Showcase Customer Service Experience
Excellent customer service is key in this role. Think of specific instances where you've gone above and beyond for clients or customers. Be ready to explain how you would handle customer feedback or complaints related to cleaning services.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For example, how would you handle a situation where a team member is not meeting performance expectations? Practising your responses to these types of questions will help you feel more confident during the interview.
