At a Glance
- Tasks: Lead cleaning teams and ensure high standards in a fast-paced railway environment.
- Company: Join a prestigious company committed to safety and efficiency.
- Benefits: Travel costs covered, inclusive workplace, and opportunities for growth.
- Other info: Diverse and inclusive culture welcoming applicants from all backgrounds.
- Why this job: Make a real impact while managing diverse teams and improving service quality.
- Qualifications: Strong organisational skills and ability to thrive under pressure.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an Area Manager overseeing a prestigious railway contract within OCS. This role demands a combination of efficient management and a safety‑centric approach within a fast‑paced environment. Your responsibility will encompass maintaining high standards while navigating tight deadlines.
Your key responsibilities will include, but are not limited to:
- Task Allocation and Standards Maintenance: Efficiently delegate tasks to cleaning teams, ensuring adherence to specifications and reporting directly to the Fleet Presentation Manager. Monitor completed work, rectify subpar standards, and maintain accurate documentation.
- Standardisation and Efficiency: Regularly review cleaning tasks and processes to ensure efficiency and effectiveness within the region. Verify equipment safety and functionality while overseeing correct material usage.
- Operational Management: Manage team workloads, ensuring fair distribution and budget adherence for worked hours. Provide on‑the‑job training to ensure correct methods and practices. Ensure site rotas are in place, deploying resources effectively to address daily challenges. Regularly review specifications with the client and senior management.
- Effective Communication and Feedback: Liaise with teams to address feedback promptly, ensuring immediate resolution and long‑term improvements. Monitor completion of KPIs, timesheets, and necessary forms within set timelines.
- Recruitment and Training: Oversee recruitment for supervisory and entry‑level positions, identifying and fulfilling training needs. Manage stock and equipment orders effectively.
- Contractual Responsibilities: Conduct audits and training sessions, being available on a rotational on‑call basis. Lead the day‑to‑day operational management within the regional contract.
- Client Interaction and Reporting: Interface with clients, service providers, and stakeholders, conducting contractual reviews and evaluations for the regional area.
The ideal candidate should meet the following criteria:
- You must have Right to Work in the UK. This is a multi‑sited role so travel will be required. Travel costs will be covered by the business.
- Strong organisational and management capabilities within a safety‑oriented environment.
- Ability to manage under pressure, meeting stringent deadlines while maintaining high‑quality standards.
- Ability to communicate effectively with stakeholders at all levels.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Area Manager (Transport) in Newcastle upon Tyne employer: Manchester Arndale
At OCS, we pride ourselves on being an excellent employer, offering a dynamic work culture that prioritises safety and efficiency in a fast-paced environment. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive while maintaining high standards across our prestigious railway contracts. With travel costs covered and a focus on inclusivity, we welcome diverse talents to join us in delivering exceptional service.
