At a Glance
- Tasks: Monitor and operate CCTV systems to ensure site safety and security.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Enjoy a competitive salary, inclusive environment, and flexible shift patterns.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real difference in safety while developing valuable skills in security management.
- Qualifications: SIA CCTV and Door Supervisor licences required; strong communication and problem-solving skills needed.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: 4 days on, 4 days off followed by 4 nights on, 4 nights off. As a CCTV Controller, you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of the site. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities.
Key Responsibilities
- Ensure clear, accurate communication and transmission of all relevant information
- Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
- Effectively deploy security resources to handle all incidents and matters arising
- Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
- Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
- Implement emergency procedures in accordance with the Incident and Emergency Plan
- Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities
Ideal Candidate Qualifications
- You must have the right to work in the UK
- SIA CCTV licence is essential
- SIA Door Supervisor licence is essential
- You must be able to commit to both days and night shifts
- ACT Awareness SCaN for CCTV Operators
- Problem-solving skills
- Effective verbal and written communication skills
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
CCTV Controller in Newcastle upon Tyne employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where our CCTV Controllers play a crucial role in ensuring safety and security across our facilities. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, alongside a supportive culture rooted in our TRUE values of Trust, Respect, Unity, and Empowerment. Our unique shift pattern allows for a balanced work-life experience, making OCS a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Controller in Newcastle upon Tyne
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Controller. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Manchester Arndale. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Manchester Arndale
Don’t forget to apply for the CCTV Controller role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Manchester Arndale.
We think you need these skills to ace CCTV Controller in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Manchester Arndale. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Manchester Arndale.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Manchester Arndale.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Manchester Arndale.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Manchester Arndale.
