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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, generous overtime pay, and travel expense reimbursements.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: No weekend or night shifts; overtime available on weekends at enhanced rates.
The predicted salary is between 28800 - 43200 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Monday to Friday split between various courts within Bury, Ipswich and Colchester. You will be working a minimum of 40 hours per week.
You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
Benefits:
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Mobile Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to effectively monitor premises and respond to incidents will demonstrate your commitment to safety and security during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service roles, especially in high-pressure situations. Being able to provide exceptional service while ensuring safety is crucial for this role, so share relevant examples that showcase your skills.
✨Tip Number 3
Prepare to discuss your knowledge of the SIA Licence requirements and any relevant security training you've completed. This shows that you're proactive about your professional development and understand the importance of compliance in security roles.
✨Tip Number 4
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Mobile Court & Tribunal Security Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous security-related experience, customer service roles, or relevant qualifications such as an SIA Licence. Use specific examples to demonstrate your ability to handle security situations and provide excellent service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention OCS's TRUE values and explain how you embody Trust, Respect, Unity, and Empowerment in your professional life.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Mobile Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in customer service and security.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. During the interview, demonstrate your ability to communicate clearly and confidently. You might be asked to provide examples of how you've handled difficult situations or communicated with diverse groups of people.
✨Highlight Your Security Experience
If you have previous experience in security or related fields, be ready to discuss it in detail. Mention any relevant certifications, such as your SIA Licence, and how they prepare you for the responsibilities outlined in the job description.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and the company.
