Mobile Court & Tribunal Security Officer
Mobile Court & Tribunal Security Officer

Mobile Court & Tribunal Security Officer

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security in courts while providing exceptional customer service.
  • Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
  • Benefits: Enjoy flexible hours, generous overtime pay, and support for travel expenses.
  • Why this job: Be part of a team that values your growth and offers professional development opportunities.
  • Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
  • Other info: No weekend or night shifts; overtime available on weekends at enhanced rates.

The predicted salary is between 28800 - 43200 £ per year.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.

As part of your role, your key responsibilities will include, but are not limited to:

  • Provide exceptional customer service, welcoming and guiding court users.
  • Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
  • Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
  • Responding to panic alarm buttons in Judges' rooms, courts and offices.
  • Responding to any security issues within the complex and recording and reporting details of those incidents.

The ideal candidate should meet the following criteria:

  • Must have Right to Work in the UK.
  • An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
  • SIA Licence.
  • You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
  • Strong people and customer service skills.
  • Good diligence and high standard of work.
  • Effective communication skills.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Mobile Court & Tribunal Security Officer employer: Manchester Arndale

At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that values Trust, Respect, Unity, and Empowerment. As a Mobile Court & Tribunal Security Officer, you will enjoy flexible working hours, competitive pay rates for overtime, and opportunities for professional development through funded training programmes. Join us in making a meaningful impact within the community while advancing your career in a dynamic and inclusive environment.
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Contact Detail:

Manchester Arndale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Court & Tribunal Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to effectively monitor premises and respond to incidents will demonstrate your commitment to safety and security during the interview.

✨Tip Number 2

Highlight your customer service skills by preparing examples of how you've successfully managed difficult situations or provided exceptional service in previous roles. This is crucial as the role involves welcoming and guiding court users.

✨Tip Number 3

Since this position requires mobility across various sites, ensure you have a clear plan for how you'll manage travel between locations. Being able to discuss your logistics will show that you're proactive and ready for the demands of the job.

✨Tip Number 4

Research OCS UK & Ireland's TRUE values—Trust, Respect, Unity, and Empowerment—and think about how your personal values align with theirs. Be prepared to discuss this alignment in your interview to show that you're a good cultural fit for the company.

We think you need these skills to ace Mobile Court & Tribunal Security Officer

Customer Service Skills
Attention to Detail
Effective Communication Skills
Security Awareness
Patrolling and Monitoring Skills
CCTV Operation
Incident Reporting
Problem-Solving Skills
Teamwork
Adaptability
Time Management
Conflict Resolution
Basic First Aid Knowledge
Understanding of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Mobile Court & Tribunal Security Officer. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles or customer service positions. Use specific examples to demonstrate your ability to handle security situations and provide excellent service.

Showcase Your Skills: Make sure to mention key skills that are relevant to the role, such as effective communication, attention to detail, and the ability to work under pressure. These are crucial for ensuring safety and security in a court environment.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are important traits for this role.

How to prepare for a job interview at Manchester Arndale

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.

✨Showcase Your Customer Service Skills

Since exceptional customer service is a core part of this role, prepare examples from your past experiences where you successfully handled customer interactions. Highlight your ability to remain calm and professional in challenging situations.

✨Demonstrate Effective Communication

Effective communication is crucial for this position. Be ready to discuss how you communicate with team members and the public. You might want to share specific instances where your communication skills helped resolve an issue or improve a situation.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential security issues you might face in a court environment and how you would handle them. This will show your preparedness for the role.

Mobile Court & Tribunal Security Officer
Manchester Arndale
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