Mobile Court & Tribunal Security Officer
Mobile Court & Tribunal Security Officer

Mobile Court & Tribunal Security Officer

Reading Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Manchester Arndale

At a Glance

  • Tasks: Ensure safety and security in courts while providing exceptional customer service.
  • Company: Join OCS, a leading facilities management company with a commitment to excellence.
  • Benefits: Earn competitive pay, attendance bonuses, and reimbursement for travel expenses.
  • Why this job: Make a real impact in the community while growing your career in security.
  • Qualifications: SIA Licence, strong people skills, and a passion for customer service.
  • Other info: Flexible hours, no weekend or night shifts, and opportunities for professional development.

The predicted salary is between 24000 - 36000 £ per year.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location.

You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

Benefits

  • Minimum 40 hours contracted per week
  • Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
  • Help towards fuel expenses

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

Key responsibilities

  • Provide exceptional customer service, welcoming and guiding court users.
  • Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
  • Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
  • Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
  • Responding to any security issues within the complex and recording and reporting details of those incidents.

The ideal candidate should meet the following criteria

  • Must have Right to Work in the UK.
  • An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
  • SIA Licence and relevant security related experience.
  • You may require a UK driving licence (location dependent).
  • Strong people and customer service skills.
  • Good diligence and high standard of work.
  • Effective communication skills.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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Mobile Court & Tribunal Security Officer employer: Manchester Arndale

At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that values Trust, Respect, Unity, and Empowerment. As a Mobile Court & Tribunal Security Officer, you will enjoy a minimum of 40 hours per week with flexible scheduling, generous overtime rates, and opportunities for professional development through funded training programmes. Join us in making a difference in the communities we serve while enjoying competitive benefits and a commitment to your growth and success.
Manchester Arndale

Contact Detail:

Manchester Arndale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Court & Tribunal Security Officer

✨Tip Number 1

Get to know the company culture! Before your interview, check out OCS's values like Trust, Respect, Unity, and Empowerment. This will help you align your answers with what they care about, showing you're a perfect fit.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for someone. We want to hear those stories!

✨Tip Number 3

Be ready for situational questions! Prepare to discuss how you'd handle security issues or emergencies. Think through your responses so you can demonstrate your quick thinking and problem-solving skills.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay in the loop for future opportunities at OCS.

We think you need these skills to ace Mobile Court & Tribunal Security Officer

Customer Service Skills
Security Monitoring
CCTV Operation
X-ray Machine Operation
Metal Detection
Incident Reporting
Patrolling
Communication Skills
Diligence
SIA Licence
DBS Clearance
Problem-Solving Skills
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Mobile Court & Tribunal Security Officer role. Highlight your relevant experience in security and customer service, and show us how you embody our TRUE values.

Showcase Your Skills: We want to see your strong people skills and effective communication abilities. Use specific examples from your past roles to demonstrate how you've successfully handled security situations or provided exceptional customer service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS. Plus, you can sign up for job alerts while you’re there!

How to prepare for a job interview at Manchester Arndale

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, using CCTV, and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role heavily involves interacting with court users, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure safety and satisfaction. This will demonstrate your commitment to the values of Trust, Respect, Unity, and Empowerment that OCS holds dear.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions during your interview. These might involve handling security incidents or dealing with difficult situations. Practice your responses by thinking through how you would react in various scenarios, focusing on maintaining safety and professionalism while ensuring a positive experience for court users.

✨Dress the Part and Be Punctual

First impressions matter! Dress smartly and professionally for your interview to reflect the seriousness of the role. Also, plan to arrive early to show your punctuality and respect for the interviewer's time. This small gesture can set a positive tone for the rest of the interview.

Mobile Court & Tribunal Security Officer
Manchester Arndale
Location: Reading
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