At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Earn competitive pay, attendance bonuses, and reimbursement for travel expenses.
- Why this job: Be part of a team that values your growth and offers flexible working hours.
- Qualifications: SIA Licence, strong people skills, and a commitment to high standards.
- Other info: Enjoy a diverse and inclusive workplace with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
We are currently seeking a reliable and responsible Casual Security Officer to join our team. Area Relief Officer for is responsible for providing site relief to address staffing gaps, primarily in West London, Northwest, North London Southwest and the surrounding areas. This includes locations such as Sutton Tribunal, Kingston Crown Court and County Court, Harmondsworth Tribunal, Harrow Crown Court, Isleworth Crown Court, Hatton Cross Tribunal, Uxbridge County Court and Magistrates Court, Ealing Magistrates Court, Willesden Magistrates Court and County Court, Hendon Magistrates Court, Barnet County Court, and Taylor House Tribunal Court in Central London. Shift patterns are irregular and depend on business needs, with shifts potentially starting at 7am and lasting for an eight-hour duration.
You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
Benefits:
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Mobile Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching OCS's TRUE values. Show us how you embody Trust, Respect, Unity, and Empowerment in your past experiences. This will help you stand out as a candidate who fits right into our culture.
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll be interacting with court users regularly. Role-play scenarios with friends or family to get comfortable with welcoming and guiding people.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see that you genuinely care about ensuring safety and security in the courts and tribunal system.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We’re looking for strong people skills and effective communication, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS.
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to ensure safety and satisfaction. Highlighting your strong people skills will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various security situations. Practice responses to scenarios like dealing with a security breach or managing a difficult visitor. This will show that you're not only aware of the challenges but also ready to tackle them effectively.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your seriousness about the role and aligns with the security environment you'll be working in. It’s all about showing that you take the position seriously from the get-go.