At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, generous overtime pay, and help with fuel expenses.
- Other info: Travel expenses covered; no weekend or night shifts required.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner.
This is a mobile, multi‑site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service. You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.
As part of your role, your key responsibilities will include:
- Flexibility to support multiple sites within a defined area (Yeovil, Weymouth and Poole)
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors*
- Conduct searches in line with site procedures
- Patrol public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
- A valid SIA Licence and relevant security experience.
- Full UK driving licence and use of own vehicle.
- Strong communication and customer service skills.
- A professional, reliable and detail‑focused approach.
- Ability to work across multiple locations and adapt to changing priorities.
- Good understanding of security procedures and health & safety practices.
- Ability to remain calm and respond effectively in challenging situations.
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance (subject to criteria)
- Travel and mileage support, with expenses reimbursed
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Court & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Yeovil employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive work culture that prioritises professional growth and development for its employees. With flexible working hours, competitive pay rates for overtime, and a commitment to employee well-being through initiatives like attendance allowances and travel expense reimbursements, OCS fosters an inclusive environment where every colleague can thrive. Join us in Chelmsford and be part of a dedicated team that values your contributions and empowers you to make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Yeovil
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the Chelmsford area. Understanding the specific security challenges and customer service expectations in this environment will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and what they look for in a candidate, which can give you an edge.
✨Tip Number 3
Highlight any relevant experience you have with security protocols, customer service, or working in high-pressure environments. Be prepared to discuss specific scenarios where you demonstrated these skills during your interview.
✨Tip Number 4
Be ready to showcase your communication skills. As a Mobile Court & Tribunal Security Officer, you'll need to interact with a diverse range of people, so practice articulating your thoughts clearly and confidently.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Yeovil
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Mobile Court & Tribunal Security Officer. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience:Emphasise any previous security-related experience, particularly in customer service or similar environments. Mention specific instances where you demonstrated strong communication skills and diligence in your work.
Showcase Your Skills:Make sure to include your SIA Licence and any other relevant qualifications. If you have experience with CCTV monitoring or emergency response, be sure to mention these skills as they are crucial for this position.
Craft a Strong Cover Letter:Write a compelling cover letter that reflects your passion for providing exceptional customer service and ensuring safety. Use this opportunity to express why you want to work for OCS and how you align with their TRUE values.
How to prepare for a job interview at Manchester Arndale
✨Research the Company
Before your interview, take some time to learn about OCS UK & Ireland. Understand their mission, values, and the services they provide. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Mobile Court & Tribunal Security Officer, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service to clients or customers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle security-related incidents. Think of scenarios where you had to respond to emergencies or manage conflicts, and be ready to explain your thought process and actions taken.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Be prepared to discuss how you have communicated with team members, court users, and other stakeholders in previous positions. Use specific examples to illustrate your ability to convey information clearly and effectively.