At a Glance
- Tasks: Perform general maintenance and support across Alton Tower's Hotels.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Inclusive workplace, diverse team, and opportunities for personal growth.
- Other info: Flexible shifts and a chance to make a real impact in your community.
- Why this job: Be part of a dynamic team ensuring safety and efficiency in a fun environment.
- Qualifications: Experience in maintenance and relevant trade qualifications required.
The predicted salary is between 25000 - 30000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: 5 from 7, including bank holidays to include on 4 week rota shift. The Maintenance Assistant plays a vital role in ensuring the smooth, safe, and efficient operation of Alton Tower's Hotels.
Key Responsibilities
- Perform general maintenance duties across the site, both internally and externally.
- Provide hands‑on support for plumbing, electrical, and decoration service.
- Oversee the site's Building Management System (BMS), ensuring compliance with safety and energy‑saving initiatives.
- Respond professionally to customer queries and complaints, acting as an ambassador for the company.
- Use a tablet system to log, track, and complete tasks efficiently.
- Support the Site Manager in daily operations and the wider team in maintaining smooth on‑site operations.
What You Need to Succeed
- Previous experience in a maintenance or handyperson role.
- Level 2 qualification in a relevant trade (e.g. Electrical, Mechanical, Plumbing, Carpentry, HVAC, or Building Maintenance).
- You must have right to work in the UK, and live locally.
- Strong technical skills with the ability to handle a variety of tasks.
- Ability to work well under pressure and adapt to a fast‑changing environment.
- Excellent communication skills and a positive, customer‑focused attitude.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Maintenance Assistant employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment at Alton Towers where the Maintenance Assistant plays a crucial role in ensuring the safety and efficiency of hotel operations. With a strong commitment to employee growth, our TRUE values foster a culture of Trust, Respect, Unity, and Empowerment, while providing opportunities for hands-on experience in a variety of maintenance tasks. Join us to be part of a diverse team that values your contributions and supports your professional development in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common maintenance scenarios. Think about how you’d handle plumbing issues or customer complaints, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your previous experience in maintenance or handyperson roles. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Maintenance Assistant role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Professional and Personable:Remember, you're not just applying for a job; you're representing yourself as a potential ambassador for our company. Keep your tone professional but friendly, and let your positive attitude shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical work, and general maintenance. Be ready to discuss your previous experience in these areas and how it relates to the role of a Maintenance Assistant.
✨Showcase Your Customer Service Skills
Since you'll be acting as an ambassador for the company, think of examples where you've handled customer queries or complaints effectively. Highlight your positive attitude and ability to communicate clearly under pressure.
✨Familiarise Yourself with BMS
Understanding the Building Management System (BMS) is crucial. If you have experience with similar systems, be prepared to talk about it. If not, do a bit of research to show your willingness to learn and adapt.
✨Emphasise Teamwork and Flexibility
The role requires supporting the Site Manager and working well within a team. Share examples of how you've collaborated with others in past roles and your ability to adapt to changing situations, especially in a fast-paced environment.
