At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunals.
- Company: Join OCS, a diverse and inclusive employer committed to your growth.
- Benefits: Earn an attendance allowance and enjoy a supportive work environment.
- Other info: Work Monday to Friday, 09:00-17:00, with opportunities for career advancement.
- Why this job: Make a real difference in the justice system while developing your skills.
- Qualifications: SIA Licence and strong customer service skills required.
The predicted salary is between 24000 - 28000 € per year.
Days of Working: Mon - Fri 09:00-17:00
Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth.
Key responsibilities include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV, x-ray machines, handheld metal detectors, and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings, keeping in contact with the control room via handheld radios.
- Respond to panic alarm buttons in judges' rooms, courts and offices.
- Respond to any security issues within the complex and record and report details of incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Loughborough employer: Manchester Arndale
At OCS, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises professional development and employee well-being. As a Court & Tribunal Security Officer, you will enjoy a structured work schedule from Monday to Friday, with opportunities for growth within a diverse and inclusive environment. Our commitment to exceptional customer service and teamwork ensures that every day is rewarding and meaningful, making OCS a great place to build your career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to current or former Court & Tribunal Security Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone, as this role is all about providing exceptional service.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when answering questions. Remember, effective communication is key in this role, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Court & Tribunal Security Officer in Loughborough
Some tips for your application 🫡
Show Your Customer Service Skills:Since this role is all about providing exceptional customer service, make sure to highlight any relevant experience you have in this area. We want to see how you can welcome and guide court users effectively!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that match the job description.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and requirements mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Familiarise yourself with the key responsibilities of a Court & Tribunal Security Officer. Understand what exceptional customer service looks like in this context, and be ready to discuss how you would handle various scenarios, such as monitoring premises or responding to security issues.
✨Showcase Your Skills
Highlight your strong people and customer service skills during the interview. Prepare examples from your past experiences where you successfully communicated with others or resolved conflicts, as these will demonstrate your suitability for the role.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle security situations. Think about how you would respond to incidents or emergencies, and be ready to explain your thought process clearly. This shows that you can think on your feet and prioritise safety.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the training process for new hires. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
