At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Flexible shifts, inclusive environment, and opportunities for personal growth.
- Other info: Dynamic role with varied shifts and a focus on teamwork.
- Why this job: Be a vital part of keeping people and places safe in your community.
- Qualifications: SIA Frontline Licence and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.
Key Responsibilities:
- Provide a professional and friendly front‑of‑house service.
- Manage access control for staff, visitors, and contractors.
- Providing a high standard customer service.
- Respond promptly to incidents, alarms, and emergencies.
- Maintain accurate records of daily activities and incidents.
- Assist with general enquiries and deliver excellent customer service.
- Ensure compliance with all security procedures and protocols.
Requirements:
- Valid SIA Frontline Licence (essential).
- Previous experience in a concierge or reception role.
- Excellent communication and interpersonal skills.
- Strong customer service focus and attention to detail.
- Flexibility to work varied 6 to 12-hour shifts on days & nights.
- Professional appearance and demeanour.
- Ability to remain calm and professional in high‑pressure situations.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Security Officer in Liverpool employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where flexibility and professional growth are at the forefront. With a commitment to our TRUE values of Trust, Respect, Unity, and Empowerment, we foster a culture that prioritises employee well-being and inclusivity, making it an ideal place for those seeking meaningful employment in the security sector. Our diverse workforce and dedication to excellence ensure that every team member can thrive and contribute to our mission of enhancing people and places.
