At a Glance
- Tasks: Be the friendly face of the University, assisting students and visitors while ensuring a safe environment.
- Company: Join OCS Group UK, a leader in facilities management, partnering with the University of Sussex.
- Benefits: Flexible hours, supportive team, and a chance to make a difference on campus.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Gain hands-on experience and develop customer service skills in a vibrant university setting.
- Qualifications: Must have the right to work in the UK and strong communication skills.
The predicted salary is between 20000 - 24000 £ per year.
About The Company
This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP (SEF) - which is a partnership formed between OCS and the University of Sussex .
SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate.
OCS is proud to partner with the University of Sussex in this long-term collaboration.
With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering.
These strengths underpin our commitment to excellence in the SEF partnership.
Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability.
Together, we are dedicated to making the campus a better place for students, staff, and the broader community.
The partnership is built on the core values of Trust, Respect, Unity, and Empowerment , guiding how we work and deliver services.
Please note: The employing organisation for this role will be Sussex Estates and Facilities LLP.
About The Role
Days of Working
This position will be based at The University of Sussex, Brighton, working Monday - Friday10am - 2pm.
Facilities Porters at Sussex Estates and Facilities play a vital role in maintaining a clean, safe, and welcoming environment across the University’s academic buildings.
As the first point of contact for students, staff, and visitors, Porters provide friendly assistance while carrying out essential cleaning, minor maintenance, and safety checks.
This hands-on role requires a commitment to high standards, professionalism, and excellent customer service, helping to ensure that campus spaces are well cared for and that everyone feels supported and respected.
- As part of your role, your key responsibilities will include, but are not limited to:
- Act as the first point of contact for residents and visitors, providing information, handling inquiries, and resolving issues.
- Conduct regular safety checks, respond to emergencies (fire, medical, security), and assist with evacuations.
- Receive, track, and distribute mail and packages, notifying residents of arrivals.
- Report maintenance issues and liaise with contractors or maintenance staff to ensure timely resolution.
- Build positive relationships with residents, address concerns professionally, and enforce University policies and conduct regulations.
The ideal candidate should meet the following criteria
- Must have Right to Work in the UK and willingness to undertake a DBS.
- Ability to communicate effectively and build rapport with residents and visitors.
- Reliable, punctual, and able to maintain a welcoming and professional demeanor.
- Proficient in basic admin tasks such as record-keeping, managing directories, and handling check-in/check-out processes.
- Capable of responding calmly and effectively to emergencies and unexpected situations.
- Willingness to collaborate across departments and maintain accuracy in all tasks.
- Pre-Employment Assessment
As part of our recruitment process, candidates will be asked to complete a short English and Mathematics assessment.
This is to ensure that the essential skills required for the role can be demonstrated.
The assessment is designed to reflect the practical requirements of the position and is applied consistently to all applicants.
If you require any reasonable adjustments to complete the assessment, please let us know in advance.
We are committed to making the process accessible and will work with you to provide appropriate support or alternative arrangements where needed.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.
We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Porter in Lewes employer: Manchester Arndale
At Manchester Arndale, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. Our part-time Evening Cleaner role offers flexible hours, allowing for a great work-life balance while contributing to a safe and welcoming environment for our customers. We are dedicated to employee growth, providing opportunities for training and development within a vibrant retail setting in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Lewes
✨Join Local Cleaning Communities
Get involved in local Facebook groups or community forums where cleaning professionals hang out. You’ll be surprised how many part-time opportunities pop up just from people chatting in these spaces. Plus, it’s a great way to exchange tips and build contacts!
✨Network with Local Businesses
Walk into local businesses, especially ones that might need cleaning services, and drop off your contact info. Many small shops and offices prefer to hire from within the community. Who knows, they might need a hand part-time and remember your friendly face!
✨Check Seasonal Needs
Keep an eye out for cleaning gigs that pop up during busy seasons. Many places need extra hands around the holidays or during local events, and that’s your chance to swoop in. Be ready for a quick application when you hear about these options!
✨Apply Directly Through Us
Don’t forget to check out our website for any part-time jobs like Porter at Manchester Arndale. Applying directly through us can put you ahead of the competition—plus, we often have exclusive listings just for our users!
We think you need these skills to ace Porter in Lewes
Some tips for your application 🫡
Show Off Your Experience:When applying for a part-time role in janitorial and cleaning services, make sure to highlight any relevant past experience you have. This could include previous cleaning jobs, maintenance work, or even tasks you’ve done at home or for friends. Specific examples of your cleaning skills and methods can really make your application stand out!
Certifications Matter:If you’ve got any certifications in cleaning or health and safety practices, be sure to mention them in your CV. These can demonstrate your professionalism and commitment to maintaining a safe environment, which is super important in janitorial roles. Don't forget to attach copies if they’re requested!
Keep It Concise and Clear:Given that this is a part-time position, your application should be straightforward and to the point. Hiring managers appreciate brevity, so stick to the essentials without losing your personality. A well-structured CV and a brief cover letter showcasing your enthusiasm can make a great impression!
Highlight Your Availability:Since you’re applying for a part-time role, make sure to clearly state your availability in the application. Are you free on weekends or evenings? Specifying your hours can helpManchester Arndale understand when you can jump in and fill their needs quickly.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Cleaning Skills
During the interview, be ready to share specific cleaning techniques you've mastered. Whether it’s using particular cleaning equipment or efficient methods for different spaces, showing that you know your trade will help you stand out to Manchester Arndale.
✨Discuss Flexibility and Availability
Since this is a part-time role, make sure to emphasise your flexibility in managing work hours. Companies like Manchester Arndale that may require weekend or evening shifts will appreciate your willingness to adapt.
✨Bring a Cleanliness Portfolio
It might sound unusual, but creating a portfolio showcasing successful cleaning projects or before-and-after photos can give you an edge. If you’ve handled challenging situations or restored areas to pristine conditions, showing evidence will give them confidence in your skills.
✨Talk About Teamwork and Communication Skills
Cleaning isn’t always a solo job, and many times you’ll work alongside others. Be prepared to discuss your experience working in teams, how you handle communication with colleagues, and any feedback from previous roles in cleaning, as this reflects well on your candidacy for Manchester Arndale.
