Cleaning Team Leader in Lancaster

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.

We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Benefits

• Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK & I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

As a Cleaning Team Leader, you will support the delivery of high‑quality cleaning services by leading by example, coordinating day‑to‑day activities and acting as the first point of contact for cleaning colleagues on shift.

You will work closely with the Cleaning Supervisor or Manager to ensure standards are met, tasks are completed efficiently and the team feels supported.

This permanent position will be based at (Site), working (Shift).

Key Responsibilities

• Lead and support cleaning colleagues during shifts, setting the standard for quality and professionalism.
• Allocate daily tasks and ensure cleaning duties are completed in line with site specifications.
• Act as a point of contact for colleagues, providing guidance and support as needed.
• Carry out cleaning duties alongside the team, including general and specialist cleaning tasks.
• Monitor standards and carry out basic quality checks, escalating issues where required.
• Support the induction and on‑the‑job training of new starters.
• Ensure health & safety, COSHH and company procedures are followed at all times.
• Assist with stock control of cleaning materials and report shortages or equipment faults.
• Report incidents, damages, defects or concerns to the Cleaning Supervisor or Manager.
• Maintain a professional and customer‑focused approach at all times.
• Ideal Candidate Criteria
• Right to Work in the UK and willingness to undergo a DBS check.
• Previous experience in a cleaning role, ideally with informal leadership or key‑holder responsibilities.
• Good understanding of cleaning methods, materials and equipment.
• Awareness of health & safety and hygiene standards.
• Ability to lead by example and positively influence others.
• Good organisational skills and attention to detail.
• Strong communication skills and a supportive approach to teamwork.
• Reliable, flexible and responsible attitude to work.

Desirable

• Experience working within Facilities Management (FM) or contracted cleaning services.
• Previous experience liaising with clients or stakeholders.
• Basic IT or reporting skills (where required).

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest!

You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.

We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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