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- Tasks: Lead a passionate cleaning team to maintain high standards in-store.
- Company: Join OCS, a top facilities management company with a strong team culture.
- Benefits: Enjoy a supportive workplace, competitive pay, and career growth opportunities.
- Why this job: Make a real difference in creating clean and welcoming spaces for customers.
- Qualifications: Experience in management or supervision, plus great customer service skills.
- Other info: Flexible working hours and a chance to develop your leadership skills.
The predicted salary is between 30000 - 42000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
We’re recruiting for an In-Store Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by your team ensuring that a high standard is consistently delivered.
Days of working: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Key responsibilities:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, absence management, informal performance management and supporting with recruitment of new employees where/when required.
- Complete site audits on a weekly basis ensuring any required actions are documented and completed as quickly as possible.
- Identify any training needs on-site, conduct the coaching/training, including Health & Safety and keep appropriate records of training completed on-site.
- Adherence to company policies and procedures.
- Supporting the Area Manager with investigation matters such as personal accidents or potential formal performance management.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance is desirable.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Why join OCS?
OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
In-Store Cleaning Manager in Kirkwall employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Cleaning Manager in Kirkwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on the In-Store Cleaning Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your responses to common interview questions, especially around team management and training. We want to hear about your leadership style and how you handle challenges in a cleaning environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our fantastic team at OCS.
We think you need these skills to ace In-Store Cleaning Manager in Kirkwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the In-Store Cleaning Manager role. Highlight any previous management or supervisory experience in cleaning, as well as your ability to handle staffing and training.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've led teams or improved cleaning standards in previous roles to show us what you can bring to OCS.
Showcase Your Customer Service Skills: Since excellent customer service is key for this role, make sure to include any relevant experiences where you’ve gone above and beyond for customers. This will help us see how you align with our TRUE values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in facilities management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with staff rotas, training, and performance management. This will demonstrate your capability to lead and empower your team effectively.
✨Emphasise Health & Safety Knowledge
Since health and safety is crucial in cleaning roles, be prepared to discuss your knowledge and experience in this area. Mention any relevant training you've conducted or participated in, and how you ensure compliance with health and safety regulations on-site.
✨Demonstrate Customer Service Excellence
OCS values excellent customer service, so think of specific instances where you've gone above and beyond for clients or customers. Be ready to explain how you would handle customer feedback and ensure satisfaction in your role as In-Store Cleaning Manager.
