At a Glance
- Tasks: Oversee daily operations of a shopping centre, ensuring tenant satisfaction and financial performance.
- Company: Join OCS, a leading facilities management company with a commitment to innovation and community.
- Benefits: Enjoy competitive pay, digital learning resources, flexible pay options, and exclusive retail perks.
- Other info: Diverse and inclusive workplace that values trust, respect, unity, and empowerment.
- Why this job: Make a real impact in a dynamic environment while developing your career with an award-winning employer.
- Qualifications: Strong leadership skills and experience in operations or facilities management preferred.
The predicted salary is between 34650 - 42350 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.
We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
Award-Winning Employer
Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning
The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks
With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth
600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay
Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role
You will be responsible foroverseeing all aspects of a shopping centre’s operations, ensuring smooth daily functioning, tenant satisfaction, and financial performance, while also managing staff, security, and maintenance.
Key Responsibilities
- Operations Management
- Oversee daily activities, including security, maintenance, cleanliness, and efficiency.
- Manage tenant relationships, ensuring satisfaction and adherence to lease agreements.
- Handle customer and employee issues and complaints.
- Manage the collection, processing, and disposal of waste, maintaining appropriate records.
- Financial Management
- Credit control
- Develop and implement budgets and financial plans.
- Monitor revenue and expenses, ensuring profitability.
- Negotiate contracts with vendors and service providers.
- Staff Management
- Recruit, train, and supervise staff.
- Conduct performance evaluations and provide feedback.
- Address employee issues and concerns.
- Marketing and Promotions
- Plan and execute marketing strategies and promotional events.
- Collaborate with tenants to organize in-store events.
- Monitor and analyse customer traffic and spending patterns.
- Security and Safety
- Ensure the safety and security of the shopping centre and its occupants.
- Liaise with law enforcement and other stakeholders on security matters.
- Implement and maintain security protocols and systems.
- Other Duties
- Prepare reports and presentations on centre performance.
- Attend management meetings and represent the shopping centre at industry events.
- Stay informed about industry trends and best practices.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.
We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
#J-18808-Ljbffr
Centre Manager in Kilmarnock employer: Manchester Arndale
At Manchester Arndale, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. Our part-time Evening Cleaner role offers flexible hours, allowing for a great work-life balance while contributing to a safe and welcoming environment for our customers. We are dedicated to employee growth, providing opportunities for training and development within a vibrant retail setting in the heart of Manchester.
