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For Companies At a Glance
- Tasks: Lead workforce planning and manage a team to ensure effective scheduling across 300+ locations.
- Company: Join OCS, a top facilities management company with a commitment to innovation and development.
- Benefits: Enjoy competitive pay, career growth, and funded qualifications for personal and professional development.
- Why this job: Make a real impact in a dynamic environment while working with inspiring colleagues.
- Qualifications: Experience with Timegate and team leadership is essential; relevant qualifications are a plus.
- Other info: Diverse and inclusive workplace that values your unique skills and background.
The predicted salary is between 36000 - 60000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control and Security services to a wide range of prestigious clients, within the Healthcare market. Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role
Days of Working: 0600 - 1600 Mon to Fri. The Workforce Planning & Systems Lead is an important role within His Majesty’s Courts and Tribunals Service Contract. The role holds national remit with the line management of 7 Workforce Planners. The role will entail the oversight of effective workforce planning across 300+ locations while producing relevant reports and ensuring effective relationships with Operational teams. The job holder will also hold ownership for specific tasks within our Time and Attendance System and be the SME for the system.
Key Responsibilities
- To work alongside the Senior Operational Planning Manager to achieve excellence with efficient and effective workforce planning on the contract.
- To ensure regions are being effectively scheduled with pre-planned and reactive work.
- To ensure base rotas are maintained within Timegate ensuring complete accuracy.
- Quarterly reviews with the operational management team, ensuring effective service delivery and highlighting any recommendations for improvement.
- To train and develop the workforce planning team in their roles and responsibilities.
- Ensure the Workforce Planning team are utilising Timegate with the regular updating and maintenance of relevant information.
- To ensure defined processes are adhered to and tracked appropriately.
- Work with the Training & Governance departments to ensure compliance with mandatory training and license requirements through Timegate.
- Ensure Relief and the Casual workforce are being utilised effectively to cover work contributing to the reduction in agency usage.
- Be the SME for the Timegate scheduling system and build relationships with the supportive technical teams.
- To support with any other administrative duties in relation to people and scheduling including working with other relevant departments.
Skills & Experience Required
- Experience with Timegate is essential.
- Experience in leading or managing a team is essential.
- Experience in the updating of base rosters and employee/site information within Timegate is highly desirable.
- Experience of working alongside multiple departments to achieve organisational goals is desirable.
- A relevant IT, administration or management qualification is desirable.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Workforce Planning & Systems Lead in Ipswich employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Planning & Systems Lead in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff about Timegate and workforce planning. Brush up on your knowledge and think of examples from your past experiences that showcase your skills. We want to see how you can shine in this role!
✨Tip Number 3
Show your passion for facilities management! During interviews, express why you’re excited about working with OCS and how you align with their mission. It’s all about making people and places better, so let that enthusiasm show!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Workforce Planning & Systems Lead in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workforce Planning & Systems Lead role. Highlight your experience with Timegate and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our mission at OCS. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in workforce planning or managing teams. We’re keen on seeing how you’ve tackled similar challenges in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can sign up for job alerts to stay updated on future opportunities with OCS!
How to prepare for a job interview at Manchester Arndale
✨Know Your Timegate Inside Out
Since experience with Timegate is essential for this role, make sure you brush up on its features and functionalities. Familiarise yourself with how it integrates into workforce planning and be ready to discuss specific examples of how you've used it effectively in the past.
✨Showcase Your Leadership Skills
As a Workforce Planning & Systems Lead, you'll be managing a team. Prepare to share your leadership experiences, focusing on how you've trained or developed team members. Think of specific situations where your guidance led to improved performance or efficiency.
✨Understand the Bigger Picture
This role involves working alongside multiple departments. Research OCS's operations and think about how effective workforce planning impacts service delivery. Be prepared to discuss how you would collaborate with other teams to achieve organisational goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in workforce planning or scheduling and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
