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For Companies At a Glance
- Tasks: Support our people strategy through diverse HR activities and employee relations.
- Company: Join OCS, a top facilities management company with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, free meals, and wellness resources.
- Why this job: Make a real difference in a supportive workplace that values your contributions.
- Qualifications: Experience in employee relations and strong communication skills are key.
- Other info: Be part of a diverse team committed to inclusivity and professional development.
The predicted salary is between 36000 - 60000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
We are seeking a proactive HR Advisor to join our team and play a key role in supporting our organisation’s people strategy. This is a dynamic and varied role, requiring a hands-on approach to deliver a wide range of generalist HR activities, including employee relations, colleague engagement, HR reporting, organisational restructures, and policy development.
Key responsibilities
- Act as the primary point of contact for complex employee relations cases, including disciplinary, grievance, capability, and absence management.
- Coach and advise managers on handling sensitive people matters in line with HR policy and employment legislation.
- Lead or support investigations into ER issues, ensuring thorough, fair, and timely resolution.
- Support Managers with organisational change processes including restructures, TUPE, and redundancy consultations.
- Keep up to date with changes in employment law and ensure HR practices reflect legal and regulatory requirements.
- Ensure compliance with UK employment law and organisational policies.
- Foster a positive and inclusive work environment.
- Prepare and analyse HR metrics and reports to inform decision-making.
- Monitor KPIs related to turnover, absence, and engagement.
- Provide insights and recommendations to improve HR practices.
The ideal candidate
- Experience working within Employee Relations/ Employment Legal.
- Experience of working within a shared service HR delivery is desirable.
- CIPD is advantageous but qualifications can be provided for the right person.
- Experience utilising a Case Management Tool.
- Proficient in HR systems and Microsoft Office Suite.
- Strong interpersonal and communication skills, with the ability to build relationships at all levels.
- Excellent problem-solving skills and the ability to handle sensitive matters with discretion.
- Self-motivated and able to work effectively in a fast-paced environment.
Why join OCS?
- OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
- Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket.
- We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career.
- With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
HR Advisor in Ipswich employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching OCS's TRUE values. Think about how your experiences align with Trust, Respect, Unity, and Empowerment. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice common HR scenarios that might come up in the interview. Be ready to discuss how you’d handle complex employee relations cases. This will show you’re proactive and know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS.
We think you need these skills to ace HR Advisor in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in employee relations and any relevant qualifications. We want to see how your skills align with our TRUE values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR and how you can contribute to our mission at OCS. Keep it engaging and personal – we love a good story!
Showcase Your Skills: Don’t forget to showcase your problem-solving skills and ability to handle sensitive matters. We’re looking for someone who can coach managers and support them through complex situations, so make that clear in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you’re there!
How to prepare for a job interview at Manchester Arndale
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law and HR practices. Familiarise yourself with the key responsibilities mentioned in the job description, especially around employee relations and organisational change. This will show that you're not just interested in the role but also understand the complexities involved.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully handled employee relations issues or supported managers through sensitive matters. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your problem-solving skills and how you can add value to their team.
✨Showcase Your Interpersonal Skills
As an HR Advisor, building relationships is key. Be ready to discuss how you've effectively communicated with colleagues at all levels. Practice active listening during the interview, and don’t hesitate to ask insightful questions about their team dynamics and culture.
✨Align with Their Values
OCS places a strong emphasis on their TRUE values: Trust, Respect, Unity, and Empowerment. Think about how your personal values align with theirs and be prepared to share examples of how you've embodied these principles in your previous roles. This will help you connect with the interviewers on a deeper level.
