At a Glance
- Tasks: Monitor security operations and coordinate responses to incidents during night shifts.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Enjoy a competitive salary, inclusive environment, and opportunities for career growth.
- Other info: Flexible 12-hour night shifts with a focus on teamwork and support.
- Why this job: Be the central point of contact in a dynamic control room and make a real impact.
- Qualifications: Strong communication skills and previous experience in a control room preferred.
The predicted salary is between 30000 - 40000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
SHIFT PATTERN - 4 on 4 off NIGHTS 19:00 - 07:00
Location: IP3 9SJ
We are seeking an organised and detail-oriented Operations Control Room Officer to join our team. This critical role involves monitoring security operations, coordinating responses, and ensuring seamless communication between field teams and clients.
Responsibilities:
- Coordinate responses to incidents, emergencies, and alarm activations.
- Maintain clear communication with mobile response teams, site officers, and clients.
- Log incidents, activities, and shift updates accurately in the control room systems.
- Ensure compliance with operational protocols and procedures.
- Provide regular updates to clients regarding site activities and incidents.
- Act as the central point of contact for all security operations during your shift.
Requirements:
- Previous experience in a control room or operations environment (Preferred).
- Strong communication and organisational skills.
- Ability to multitask and remain calm under pressure.
- Proficiency in using computer systems and security software.
- Flexibility to work 12-hour shifts, including days and nights.
- A valid SIA Licence (Essential).
- Knowledge of Glasgow and surrounding areas (Preferred).
- Successful candidates will also be required to undergo screening and vetting (BS7858).
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Control Room Operator - Nights in Ipswich employer: Manchester Arndale
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As a Control Room Operator, you will benefit from a structured shift pattern, competitive remuneration, and opportunities for professional growth within a large organisation dedicated to making a positive impact in the communities we serve. Join us in a role that not only ensures safety and security but also fosters your development in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operator - Nights in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at OCS UK & Ireland. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to control room operations. Think about scenarios where you had to coordinate responses or manage incidents, and be ready to share your experiences.
✨Tip Number 3
Show off your skills! If you have experience with security software or incident logging, make sure to highlight that during your conversations. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at OCS UK & Ireland.
We think you need these skills to ace Control Room Operator - Nights in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in control room or operations environments. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Control Room Operator position. Mention your ability to multitask and stay calm under pressure, as these are key traits we’re looking for.
Showcase Your Tech Skills:Since proficiency in computer systems and security software is essential, make sure to mention any relevant tech skills in your application. We love candidates who are comfortable with technology and can adapt quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at OCS!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Control Room Operator. Familiarise yourself with incident coordination, communication protocols, and the importance of logging activities accurately. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires clear communication with various teams, be prepared to discuss your previous experiences where effective communication was key. Think of examples where you successfully coordinated responses or managed incidents, and be ready to share these during the interview.
✨Stay Calm Under Pressure
The ability to multitask and remain calm is crucial for this position. Prepare to answer situational questions that assess how you handle stress and emergencies. You might want to practice responses to hypothetical scenarios that could occur in a control room setting.
✨Demonstrate Your Tech Savvy
Since proficiency in computer systems and security software is essential, brush up on any relevant technology you’ve used in the past. Be ready to discuss your experience with specific software or systems, and if possible, mention any training or certifications you have that relate to the role.
