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- Tasks: Monitor security operations and coordinate responses to incidents in a dynamic control room.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive work environment.
- Why this job: Make a real impact by ensuring safety and communication in critical situations.
- Qualifications: Strong communication skills, multitasking ability, and a valid SIA Licence required.
- Other info: Flexible 12-hour shifts with opportunities for growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: We are seeking an organised and detail-oriented Operations Control Room Officer to join our team. This critical role involves monitoring security operations, coordinating responses, and ensuring seamless communication between field teams and clients.
Responsibilities:
- Coordinate responses to incidents, emergencies, and alarm activations.
- Maintain clear communication with mobile response teams, site officers, and clients.
- Log incidents, activities, and shift updates accurately in the control room systems.
- Ensure compliance with operational protocols and procedures.
- Provide regular updates to clients regarding site activities and incidents.
- Act as the central point of contact for all security operations during your shift.
Requirements:
- Previous experience in a control room or operations environment (Preferred).
- Strong communication and organisational skills.
- Ability to multitask and remain calm under pressure.
- Proficiency in using computer systems and security software.
- Flexibility to work 12-hour shifts, including days and nights.
- A valid SIA Licence (Essential).
- Knowledge of Glasgow and surrounding areas (Preferred).
Successful candidates will also be required to undergo screening and vetting (BS7858).
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Control Room Operator in Ipswich employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at OCS UK & Ireland. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to control room operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have experience with security software or incident management, be ready to discuss specific examples. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, signing up for job alerts means you won’t miss out on any future opportunities.
We think you need these skills to ace Control Room Operator in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Control Room Operator role. Highlight any relevant experience in security operations or control room environments, and don’t forget to showcase your strong communication and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your ability to multitask and stay calm under pressure, and how you align with our TRUE values.
Showcase Your Tech Skills: Since proficiency in computer systems and security software is key, make sure to mention any relevant tech skills in your application. If you've used specific software before, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Familiarise yourself with the role of a Control Room Operator. Understand the key responsibilities like incident coordination and communication protocols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples from your past experiences where you successfully managed multiple tasks or handled high-pressure situations. This will demonstrate your ability to thrive in a control room environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would respond to various incidents or emergencies. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations and culture. Inquire about their approach to training and development, especially regarding compliance with operational protocols. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
