At a Glance
- Tasks: Monitor and operate CCTV systems to ensure site safety and security.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks through our Hapi app.
- Other info: Work in a diverse and inclusive environment with excellent career progression opportunities.
- Why this job: Be part of an award-winning team that values your growth and development.
- Qualifications: Must have the right to work in the UK and relevant CCTV operator qualifications.
The predicted salary is between 40500 - 49500 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role:
DAYS OF WORKING - Permanent Night Shifts 18:00 - 06:00 on a 4 on, 2 off shift pattern. As a CCTV Controller, you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of the site. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities.
Key Responsibilities
- Ensure clear, accurate communication and transmission of all relevant information.
- Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs.
- Effectively deploy security resources to handle all incidents and matters arising.
- Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records.
- Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems.
- Implement emergency procedures in accordance with the Incident and Emergency Plan.
- Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities.
The ideal candidate should meet the following criteria:
- You must have the right to work in the UK.
- SIA – CCTV ACT Awareness.
- SCaN for CCTV Operators.
- Problem-solving skills.
- Effective verbal and written communication skills.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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