At a Glance
- Tasks: Administer employee benefits and support colleagues with queries and guidance.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks through our Hapi app.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Shape the colleague benefits experience and make a real impact in a supportive environment.
- Qualifications: Strong attention to detail, data accuracy, and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role: Benefits Advisor Ipswich Hybrid Working Permanent Full Time
Help shape the colleague benefits experience at OCS: We're looking for a highly organised and detail-focused Benefits Advisor to join our Reward, Pensions & Benefits team. This is a fantastic administrative opportunity for someone who enjoys working with data, delivering excellent service, and ensuring colleagues receive the support they need from a wide range of benefit schemes. You'll play a key role in the administration of company benefits and TUPE activity, working closely with internal teams, external providers and colleagues across the business.
What you'll be doing:
- Administering a broad range of employee benefit schemes and programmes
- Supporting benefits activity related to TUPE transfers
- Managing benefits data, reconciliations and payroll-related reporting
- Responding to colleague queries and providing clear, helpful guidance
- Working with external providers to maintain accurate scheme membership
- Supporting annual benefit renewals and ad-hoc benefit campaigns
- Identifying opportunities to improve processes and ways of working
What we're looking for:
- Strong attention to detail with excellent data accuracy skills
- Comfortable working with large volumes of data and administration processes
- Able to manage multiple priorities and meet critical deadlines
- Strong communication and customer service skills
- Good knowledge of Microsoft Office, particularly Excel
- A proactive, organised and team-oriented approach
- High levels of integrity, confidentiality and GDPR awareness
Desirable:
- Experience of employee benefits, payroll or HR administration
- Intermediate Excel skills (e.g. VLOOKUPs and Pivot Tables)
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Benefits Advisor in Ipswich employer: Manchester Arndale
At Manchester Arndale, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. Our part-time Evening Cleaner role offers flexible hours, allowing for a great work-life balance while contributing to a safe and welcoming environment for our customers. We are dedicated to employee growth, providing opportunities for training and development within a vibrant retail setting in the heart of Manchester.
