OCS UK & Ireland is seeking an enthusiastic Help Desk Operator to join the Facilities & Security team in the UK. You will manage requests for Planned Preventive Maintenance, reactive works and project tasks within defined SLAs.
You will communicate clearly with engineers and clients, arrange maintenance dockets, coordinate subcontractors, and monitor KPI targets to ensure high levels of service and customer satisfaction across the region.
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Facilities Help Desk Operator – PPM & Security in Horsham employer: Manchester Arndale
OCS UK & Ireland is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Court & Tribunal Security Officer at the Shrewsbury Justice Centre, you will benefit from fixed hours, potential overtime, and a structured environment that fosters growth and teamwork, making it a rewarding place to build your career in security.
