At a Glance
- Tasks: Ensure safety and security across court sites while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Guaranteed 40 hours, overtime pay, travel support, and funded training opportunities.
- Other info: Flexible role with career progression and a supportive team atmosphere.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service.
You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.
Your key responsibilities will include, but are not limited to:
- Flexibility to support multiple sites within a defined area
- Provide a professional, welcoming and customer-focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x-ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Patrol public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate must have:
- Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Full UK driving licence and use of own vehicle
- Strong communication and customer service skills
- A professional, reliable and detail-focused approach
- Ability to work across multiple locations and adapt to changing priorities
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance (subject to criteria)
- Travel and mileage support, with expenses reimbursed
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Hertford employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work environment for Mobile Court & Tribunal Security Officers. With guaranteed hours, competitive pay, and opportunities for professional development, employees can thrive while contributing to the safety and security of court environments. The company's commitment to its TRUE values fosters a culture of trust and respect, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Hertford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle access control or respond to incidents. We want to show that we can keep things safe and secure while being super professional.
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. We should aim for smart, professional attire that reflects our commitment to maintaining a welcoming environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Hertford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mobile Court & Tribunal Security Officer role. Highlight your relevant experience in security and customer service, and show us how you embody our TRUE values.
Showcase Your Skills:Don’t forget to mention your SIA Licence and any experience with security systems like CCTV. We want to see how your skills align with the responsibilities of the role, so be specific!
Be Professional and Personable:As a Mobile Security Officer, you'll need to maintain a professional yet welcoming demeanour. Use your application to demonstrate your strong communication skills and customer-focused approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and you can easily keep track of your application status!
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the security protocols relevant to court and tribunal environments. Be prepared to discuss how you would handle access control, monitor activity, and respond to incidents. This shows that you understand the role's responsibilities and are ready to step in.
✨Demonstrate Customer Service Skills
As a Mobile Security Officer, you'll be interacting with various people. Think of examples from your past experiences where you provided excellent customer service, especially in challenging situations. Highlighting these will show your ability to maintain professionalism and respect.
✨Flexibility is Key
This role requires adaptability across multiple sites. Be ready to discuss your experience working in dynamic environments and how you manage changing priorities. Showing that you're flexible and can handle different situations will make you stand out.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents or customer interactions. Practice your responses to these scenarios, focusing on how you would remain calm and effective under pressure. This will demonstrate your problem-solving skills and readiness for the role.
